Senior Manager, Pricing Strategy & Analytics

Were looking for a Senior Manager Pricing Strategy & Analytics to serve as a strategic thought partner within our Pricing this highly visible individual contributor role youll combine pricing strategy analytics and business insights to help shape how we price package and monetize our products. 

Youll own the analytical foundation that supports pricing decisions while partnering closely with Product Sales Finance Operations and leadership to translate complex data into clear recommendations. Success in this role requires someone who is equally comfortable writing SQL building executive dashboards validating complex datasets and presenting business recommendations to senior stakeholders. 

The role is ideal for someone who enjoys solving ambiguous business problems influencing cross-functional decisions and driving measurable business impact through data. 

What Youll Do 

• Partner with Pricing leadership to develop data-driven recommendations for pricing packaging and monetization initiatives across our global SaaS portfolio 
• Define and evolve pricing KPIs leading indicators and executive business health metrics that measure pricing effectiveness and revenue performance 
• Own the analytical foundation for pricing by integrating and validating data across CRM CPQ billing product usage and other business systems 
• Investigate data quality issues perform root cause analysis and establish trusted metric definitions across systems 
• Develop executive dashboards and reporting that provide actionable visibility into pricing performance across products customer segments geographies and customer cohorts 
• Deliver recurring ad hoc analyses supporting pricing decisions deal reviews quarterly business reviews annual planning and executive presentations
• Analyze customer behavior product usage discounting trends competitive dynamics and win/loss data to identify monetization opportunities and pricing improvements 
• Build financial business cases for pricing and packaging initiatives by partnering with Product Sales Marketing Finance and Operations
• Translate complex analytical findings into concise executive-level recommendations that influence pricing strategy and commercial decisions 
• Collaborate effectively with distributed teams across the U.S. and India to support pricing analytics reporting and cross-functional initiatives

Qualifications :

• 7 years of experience in pricing strategy pricing analytics business intelligence strategic finance monetization or commercial analysis within a B2B SaaS company 
• Experience supporting enterprise SaaS businesses with multiple products customer segments geographies and currencies
• Strong understanding of SaaS monetization models including seat-based consumption-based hybrid and outcome-based pricing 
• Hands-on experience working with complex business data across CRM CPQ billing product usage and financial systems 
• Advanced SQL skills and experience with Tableau Power BI or similar visualization platforms
• Experience building executive dashboards defining business metrics and developing scalable reporting frameworks 
• Demonstrated ability to investigate data issues validate business metrics and perform root cause analysis across multiple systems 
• Strong financial modeling and analytical skills with the ability to develop business cases supporting pricing decisions 
• Excellent communication and executive presentation skills with the ability to translate technical analyses into business recommendations 
• Proven ability to influence cross-functional stakeholders across Product Sales Finance Operations and Engineering without direct authority 
• Self-starter who enjoys balancing strategic thinking with hands-on execution in a fast-paced environment 
• Bachelors degree in Finance Economics Statistics Computer Science Mathematics Engineering or a related quantitative field. MBA or other advanced degree is a plus 

Additional Information :

Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo CA headquarters.

The annual base salary range for this position is $203000 - $251000 USD. This role is also eligible for a target bonus.

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level.

Freshworks offers multiple options for dental medical vision disability and life insurances flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time