Senior Manager, Marketing & Communications, Aftermarket
Job Location:
Sidney, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
The Senior Manager Aftermarket Marketing & Communications leads the development and execution of integrated marketing communications and engagement strategies that support Copelands Aftermarket portfolio across the Americas and Controls Solutions businesses including compressors thermostats controls monitoring solutions and other HVACR system components. Reporting to the Director Marketing & Communications Americas this role partners closely with sales product management communications digital and regional marketing teams to drive growth strengthen customer relationships and ensure marketing investments align with business priorities.
As a Senior Manager Aftermarket Marketing & Communications You Will:
Strategy & Leadership
Develop and execute aftermarket marketing and communications strategies aligned to business objectives.
Lead annual planning prioritization KPI development and roadmap execution.
Align marketing initiatives across regions teams and business priorities.
Provide strategic mentorship and support for aftermarket initiatives across the U.S. Canada and Latin America.
Travel 20% based on business and event needs.
Marketing Operations
Improve marketing processes visibility and execution effectiveness.
Lead KPI tracking reporting and business performance reviews.
Drive cross-functional alignment among sales product management communications and marketing teams.
Communications & Industry Relations
Lead aftermarket public relations trade media and industry communications efforts.
Coordinate press releases media opportunities and executive communications support.
Manage relationships with key industry organizations including ACCA HARDI and other trade associations.
Support sponsorships industry engagement and thought leadership activities.
Events & Programs
Establish strategy for major aftermarket events tradeshows and customer engagements.
Lead planning and execution of events including AHR ACCA HARDI and other strategic programs while providing strategic oversight and guidance for regional and lower-tier event initiatives.
Ensure consistent messaging branding and customer experiences across events.
Lead cross-functional aftermarket marketing programs and performance measurement.
Channel & Digital Enablement
Lead wholesaler rebranding branch merchandising digital rebranding and engagement and channel engagement initiatives.
Drive digital enablement efforts including PIM DAM and content accessibility improvements.
Oversee aftermarket website content and digital marketing support for and distributor websites.
Partner with digital teams to improve distributor and customer experience.
Training & Education
Support training initiatives that increase customer contractor wholesaler and technician knowledge of Copeland aftermarket solutions.
Ensure consistency of messaging product positioning and technical guidance across marketing training and educational content.
Measure training engagement and effectiveness leveraging insights to improve customer adoption and commercial outcomes.
Team Leadership
Lead and develop a high-performing Aftermarket Marketing & Communications team including direct management of three marketing professionals across enterprise/channel marketing territory marketing and training & education.
Provide coaching performance management career development and succession planning to build organizational capabilities and strengthen the marketing talent pipeline.
Establish clear goals priorities and accountability measures that align team activities with Aftermarket business objectives revenue growth customer engagement and strategic initiatives.
Mentor regional marketing teams and provide strategic guidance.
Foster collaboration across marketing communications sales training digital and product management.
Support budget planning agency management and strategic initiatives.
REQUIRED EDUCATION EXPERIENCE & SKILLS:
Bachelors degree in Marketing Communications Business or related field.
8 years of marketing communications channel marketing or commercial experience.
Demonstrated success leading cross-functional marketing programs and strategic initiatives.
Strong communication project management and stakeholder management skills.
PREFERRED EDUCATION EXPERIENCE & SKILLS:
Experience in B2B industrial manufacturing or HVACR markets preferred.
Collaboration First Hybrid Work Arrangements:
This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
Why Work in the Greater Miami Valley Area
Our facility is located in Sidney OH conveniently located within driving distance to several larger cities such as Dayton Troy and Columbus. The areas generally low costs of living excellent school systems and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants festivals shopping and arts scenes that make them exciting places to live and work.
About Our Location
Our newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for our HVACR Americas business unit. Through our many years of compressor expertise our products help bring comfort and convenience to refrigeration commercial industrial and residential spaces. Approximately 1600 employees work in Sidney who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof there are many opportunities for advancement within the Sidney location. Learn more about us!
Why Work in St. Louis Missouri
Our facility is located in St. Louis famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants shopping areas art galleries and numerous festivals throughout the year making this an exciting place to live and work.
About Our Location
Our location is the host of Copelands corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform allowing for many networking opportunities across businesses.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans dental and vision coverage 401(k) and more. We provide employees with flexible time off plans including paid parental leave vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 with OPT or CPT H-1 H-2 L-1 B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position please contact:
Required Experience:
Senior Manager
About Company
White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.
