Senior Manager, Global Communications
Waltham, MA - USA
Job Summary
At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!
Join us to redefine an iconic brand! Constant Contact has long been a trusted partner to small businesses and nonprofits and were just getting started. As we enter a bold new phase of growth were looking for a visionary and creative external communications leader to redefine how the world sees feels and connects with Constant Contact.
As Senior Manager of Global Communications youll architect and execute a bold communications vision that positions Constant Contact at the forefront of the small business revolution. This is a transformational role for a strong communications leader ready to shape how millions of entrepreneurs worldwide connect grow and thrive.
Youll be the strategic force behind our most ambitious communications initiativesdriving breakthrough earned media campaigns establishing our executives as the definitive voices in digital marketing and orchestrating global communications strategies that fuel business growth and industry leadership.
Reporting to the Vice President of Corporate Communications youll work directly with our CEO and executive leaders to shape a brand thats as bold and innovative as the customers we serve.
What Youll Do:
- Pioneer innovative PR strategies that catapult Constant Contacts visibility and market leadership across global markets
- Cultivate powerful media ecosystems with tier-1 journalists industry tastemakers and influential voices who shape the small business landscape
- Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution
- Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media conferences and industry forums
- Craft story frameworks that transform how the world understands small business potential and digital marketing innovation
- Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority
- Spearhead communications strategy across all international markets ensuring cohesive brand presence while driving local market relevance
- Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets
- Develop crisis communication strategies that protect and enhance brand reputation during challenging moments
- Execute complex multi-stakeholder initiatives with flawless precision and unwavering attention to detail
Who You Are:
Experience
- 8 years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and/or SMB tech space
- 4 years directing complex multi-market communications programs that delivered transformational business results
- Proven track record of generating breakthrough media coverage in premier business and technology publications
- Demonstrated expertise in executive positioning and internal/external communications alignment
Strategic Excellence
- Master of data-driven storytelling with experience transforming research into compelling media narratives
- Global communications expertise with successful multi-market campaign leadership
- Crisis communications mastery with proven ability to navigate complex reputation challenges
- Exceptional project management skills with meticulous attention to detail and flawless execution standards
Leadership DNA
- Natural cross-functional collaborator who builds consensus and drives results across complex organizations
- Strategic thinker who translates ambitious business visions into executable communications strategies
- Detail-oriented perfectionist who maintains exceptional standards while scaling impact
- Cultural intelligence and global perspective with deep understanding of international market dynamics
Preferred Game-Changers
- Degree in communications business or related field
- Deep expertise in marketing technology small business services or entrepreneurship ecosystems
- Extensive international market experience
- Proven track record of award-winning campaigns
#LI-HK1 #LI-Remote
The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and work addition some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$140000 - $155000 USD
Why Youll Love Us:
- We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
- Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current former and prospective employees. We maintain this Personnel Global Privacy Notice (this Notice) in compliance with applicable privacy laws including the California Consumer Privacy Act (the CCPA) and the UK General Data Protection Regulation (collectively the Data Protection Laws). Click here for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Required Experience:
Senior Manager
About Company
We deliver everything small businesses and nonprofits need to build, grow and succeed. With powerful online marketing tools, robust CRM and sales features, and industry-leading AI capabilities, Constant Contact makes it easy to attract the right people, engage more customers, close mo ... View more