Senior Manager, Digital Fulfillment

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to have single-threaded ownership of customer engagement for a digital business area including complex strategic initiatives that typically involve multiple work streams/functional groups. This includes responsibility for managing work streams end-to-end through the strategy planning development execution and implementation stages. This role will also have people leadership responsibility for more junior associates. Overall this role contributes to an organizational function that plays an important role in moving digital commerce forward by driving ongoing improvements for increased digital sales/conversion and customer lifetime value.

Work with a Winning Team

At Lowes you have the power to shape the future of home improvement. As a strategic member on our team youll drive initiatives that resonate across our 1700 stores directly impacting millions of customer experiences. Your strategic vision will be the compass guiding us through the complex retail landscape inspiring innovation and energizing teams across our Store Support Center.

Well put cutting-edge tools at your fingertips - from advanced analytics to the latest in retail tech. With these resources youll make decisions that dont just move the needle they redefine the game. Your leadership will be the catalyst that propels Lowes forward strengthening our position as a Fortune 50 powerhouse and leaving a lasting impact on communities nationwide. Here your expertise doesnt just contribute to our success - it defines it.

What You Will Do

• In conjunction with key cross-functional partners aligned to a workstream within the digital commerce business responsible for designing medium- and long-term strategy to grow customer engagement and sales on
• Serves as a subject matter expert to support cross-functional business team needs.
• Influences leader decision making by communicating effectively to more senior leaders at Vice President level providing insights recommendations and strategic direction
• Implements processes to build a go-to-market strategy based on a broad strategic direction
• Leads the strategic vision and execution of digital business initiatives that drives revenue and increases market share.
• Develop new ways of working to implement and analyze digital commerce opportunities for area of business to improve functionality and exceed customer expectations.
• Leads a team of high functioning talent who are responsible for analyzing multiple sources of data (e.g. sales customer feedback conversion LTR) to identify areas of optimization create hypotheses and define business value to ultimately drive action for improvement.
• Able to cultivate influential relationships with diverse project stakeholders on digital commerce business initiatives
• Develops and communicates changes or improvements to area of business as it relates to initiatives capabilities and features to ensure business teams are appropriately informed. Teach business leaders peers and working teams about components and importance of digital commerce.
• Provides leadership to a global team of 6-7 direct reports by attracting and hiring talented individuals setting goals communicating clear expectations providing timely and constructive feedback as well as meaningful developmental opportunities and managing performance. Identifies formal and informal training opportunities to develop technical skills for the individual and team.
• Builds updates and refreshes processes and scorecards as the needs of the business evolve and change
• Identifies resource requirements needed from functional teams such as Core and Online Merchants Store Operations Pro Install Supply Chain Omni Tech and Marketing.

Minimum Qualifications

• Bachelors degree Business Administration Marketing Operations Computer Science or related field . or equivalent years of experience in lieu of education requirement if applicable
• 8 Years of relevant experience
• 4 Years of leadership experience with direct or indirect report responsibility and managing 1-2 cross-functional teams/resources

Preferred Skills/Education

• Masters degree Business Administration Marketing Operations Computer Science or related field .
• 4 Years of managing a business segment
• online-commerce/retail merchandising or business operations

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility please visit

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Lowes is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.