Senior Manager, Corporate IT

About Terabase Energy

Terabase Energy is accelerating the deployment of utility-scale solar through advanced software automation and digital technologies. Our products combine enterprise software industrial automation robotics and field technologies to help the worlds largest renewable energy developers build solar power plants faster safer and at lower cost.

As we continue to grow we are investing in our internal systems and infrastructure to support a rapidly expanding global workforce across the U.S. and around the world.

Position Overview

Terabase Energy is seeking its first in-house Senior Manager Corporate IT to build and lead our internal IT organization.

Reporting directly to the Chief Operating Officer the Senior Manager will be responsible for establishing and scaling Terabases IT function partnering closely with leaders across the company to deliver secure reliable and responsive technology services that support our employees and business operations.

This is a unique opportunity for an experienced IT leader who enjoys building organizations from the ground up. Initially the role will focus on transitioning day-to-day IT operations from our Managed Service Provider (MSP) while establishing internal ownership of end-user support identity and access management enterprise applications endpoint and device management corporate infrastructure and IT service delivery.

Over time the successful candidate will build a high-performing internal IT organization capable of supporting a rapidly growing global technology company.

The ideal candidate combines strategic planning with a willingness to personally solve technical problems improve processes implement modern IT tools and build scalable operational capabilities.

Scope of the Role

This position is responsible for the systems devices infrastructure enterprise applications and support services used by Terabase employees. It does not own Terabases customer-facing software products cloud production environments engineering infrastructure or customer-deployed SCADA and field automation systems. The role will work closely with the leaders responsible for these areas to ensure clear ownership boundaries and avoid gaps or overlaps in technology ownership operational support and security responsibilities.

Key Responsibilities

Build the IT Function

• Develop and execute Terabases long-term IT strategy.

• Transition operational responsibilities from the external Managed Service Provider (MSP) to an internal IT organization.

• Define organizational structure staffing plans budgets and operating procedures.

• Establish service standards documentation service level agreements (SLAs) and key performance metrics.

• Evaluate select and implement modern IT platforms and tools that improve service delivery automation security and operational efficiency.

End User Support

• Build and manage an internal Level 1 IT support capability.

• Deliver responsive support for employees across multiple office locations and remote workers.

• Develop knowledge bases self-service capabilities and standardized support processes.

• Manage ticket queues and continuously improve response and resolution times.

Endpoint & Asset Management

• Establish comprehensive lifecycle management for laptops mobile devices peripherals and office technology.

• Implement modern endpoint management tools for provisioning configuration compliance patching and software deployment.

• Own hardware inventory asset tracking refresh planning and secure equipment disposition.

• Standardize employee onboarding offboarding and equipment logistics.

Identity & Access Management

• Administer Microsoft 365 Microsoft Entra ID and related identity and endpoint management platforms.

• Manage user provisioning deprovisioning multi-factor authentication (MFA) Conditional Access and role-based access controls.

• Improve identity governance through standardized access policies and periodic access reviews.

• Coordinate identity authentication and access provisioning with business application owners to ensure consistent user lifecycle management across enterprise systems.

Enterprise IT Applications & Software Asset Management

• Own administration of IT-managed enterprise applications including Microsoft 365 Microsoft Entra ID Slack Zoom Jira endpoint management platforms security tools and other corporate productivity and collaboration technologies.

• Manage user provisioning permissions licensing and lifecycle administration across IT-managed enterprise applications.

• Establish software asset management (SAM) processes to optimize license utilization renewals compliance and spend.

• Develop governance and approval processes for introducing new IT applications and services.

• Partner with business system owners across Finance HR Sales Legal and other functions to ensure seamless integration clear ownership boundaries and a consistent employee technology experience.

Infrastructure & Network Operations

• Own the design operation security and reliability of Terabases corporate network infrastructure across multiple office manufacturing and R&D facilities.

• Manage wired and wireless networks switching routing firewalls VPN internet connectivity and other network infrastructure to ensure secure and reliable business operations.

• Partner closely with the Facilities team on the planning deployment maintenance and expansion of IT infrastructure within Terabase facilities including structured cabling communications rooms equipment installations power and physical infrastructure requirements.

• Ensure network and IT infrastructure supporting manufacturing and R&D operations meet business continuity and operational uptime requirements.

• Establish network architecture operational standards monitoring redundancy backup and disaster recovery practices appropriate for a growing technology company.

• Develop service level objectives (SLOs) response time standards and operational procedures to ensure high availability of critical IT services.

• Implement network monitoring alerting and performance management tools to proactively identify and resolve issues.

• Lead relationships with internet service providers network equipment vendors and managed service providers supporting corporate infrastructure.

• Plan and execute infrastructure upgrades technology refreshes and capacity planning to support business growth.

• Build and lead the internal infrastructure support capability including defining staffing requirements service level targets on-call expectations escalation procedures and support coverage appropriate for Terabases business operations.

Security & Compliance

• Partner with Legal external security providers and business leaders to maintain a secure IT environment.

• Implement endpoint security standards vulnerability management patch management and compliance controls.

• Support cybersecurity initiatives including endpoint protection phishing awareness incident response and audit readiness.

• Assist with customer regulatory and security compliance initiatives.

• Evaluate and responsibly deploy emerging technologies including AI-powered productivity tools to improve employee effectiveness while maintaining appropriate governance security and compliance.

Vendor Management

• Manage the MSP relationship during the transition period.

• Manage relationships with IT vendors software providers internet service providers and hardware suppliers.

• Negotiate software renewals support agreements and technology contracts.

• Develop and manage the IT operating budget.

Leadership

• Hire coach and develop future members of the IT organization.

• Foster a customer-focused service-oriented IT culture.

• Drive continuous improvement through automation standardization and process optimization.

• Build trusted partnerships across Engineering Product Manufacturing Finance HR Legal Facilities and other business functions.

Qualifications

Required

• Bachelors degree in Information Technology Computer Science Information Systems or equivalent practical experience.

• 8 years of progressive IT experience.

• 3 years leading IT operations infrastructure or end-user computing teams.

• Experience building or significantly expanding an internal IT organization.

• Experience managing or transitioning work from Managed Service Providers.

• Strong experience administering Microsoft 365 and Microsoft Entra ID.

• Experience implementing modern endpoint management solutions (Microsoft Intune or similar).

• Experience administering enterprise productivity and collaboration applications and software asset management programs.

• Strong understanding of modern cybersecurity principles and best practices.

• Experience managing corporate network infrastructure including firewalls switching routing VPNs and wireless networking.

• Excellent communication leadership and stakeholder management skills.

• Ability to balance strategic planning with hands-on execution.

Preferred

• Experience supporting engineering and software development organizations.

• Experience in a high-growth SaaS or technology company.

• Experience supporting Microsoft 365 Slack Zoom Jira (Atlassian) Microsoft Intune and related enterprise technologies.

• Experience implementing modern ITSM endpoint management software asset management and knowledge management platforms.

• Experience supporting distributed or global workforces.

• Experience with SOC 2 ISO 27001 or similar security and compliance frameworks.

Compensation And Benefits

Our salary ranges are determined by role level and location. This role offers a base salary of $130000 $175000. Within each posted range individual pay is determined (and may be greater or higher) dependent on work location and additional factors including job-related skills experience and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package including:

Generous time off and holiday policy

Flexible time off

Comprehensive benefits package

Career progression

401k match

Stock options

Home office set up allowance

And much more!

Terabase is an equal opportunity employer. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply.

We do not discriminate for any reason including race color sex gender age religion or religious creed national origin ancestry citizenship marital status sexual orientation gender identity gender expression genetic information physical or mental disability military/ veteran status or any other characteristic protected by law.

We offer a welcoming and inclusive environment in service to one another our products the diverse consumers we represent and the communities we call home.

Principles only. This role is not open to receiving agency candidates and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at with any staffing-related inquiries.

Required Experience:

Senior Manager