Senior IT Manager Boston Hub

Job Description

Just imagine transforming a traditional IT support function into a high-performing engineering organization that enables the future of digital services. The strategic drive for this is clear but can you be part of shaping the details and making it real

As our Senior IT Manager & Competency Leader youll lead a local Onsite Technology team while contributing as a key member of a global leadership team. Youll bring together people-leadership technical insight project delivery stakeholder influence and transformation leadership to strengthen engineering capabilities and build a future-ready organization. Alongside leading and developing the team youll oversee IT infrastructure projects across the Americas region including new offices expansions relocations and partnerships with external technology providers.

• Led complex IT infrastructure projects including new offices office expansions or relocations covering planning budget management supplier coordination risk management and delivery.
• Built and developed technical teams by identifying capability gaps and creating structured development plans.
• Managed external IT partners delivering onsite technology services.
• Drove a transition from traditional IT support toward an engineering-led operating model.
• Proven results in implementing modern ways of working that improved technology delivery consistency and reliability.

• Build effective partnerships with business stakeholders and global technology or product teams.

• Proven results in automation initiatives that improved IT operations or service delivery.

• Experienced in agile ways of working to improve collaboration and delivery outcomes.

• A skilled engaged and high-performing Onsite Technology team.
• Clear priorities accountability and alignment with business objectives.
• Strong engineering automation and proactive technology enablement capabilities.
• Consistent delivery of local technology projects across the region.
• Trusted partnerships across business and digital technology teams.
• Meaningful contributions to organizational strategy and transformational change as part of the global leadership team.

If youve worked in a role where you delivered complex technology projects transformed IT operations and developed technical teams youll feel at home here. What matters most is your ability to combine strong leadership with practical delivery creating measurable improvements for both people and technology.

Youll join Hubs Offices & Sites Onsite Technology within Digital Technology. The team provides the local presence and engineering expertise needed to bring digital products to life while acting as a bridge between business stakeholders and product teams. We work in global agile rhythms with regular planning demonstrations retrospectives and weekly stand-ups. Youll be part of a culture that values strategic thinking problem solving simplifying complexity technical excellence ownership reliability and continuous improvement in a hybrid working environment.

Success means helping the team evolve into an engineering-driven organization recognized for consistent high-quality service delivery. Over the next 12 to 18 months youll support the shift toward more project and implementation work while strengthening local technology deployments and reliable operations. Youll work closely with Regional GMs Lead Engineers Competency Leads and Digital project teams helping shape both regional outcomes and global direction.

Please note: If you require any reasonable accommodation or adjustments throughout the application process please let us know. We will work with you to meet your needs.

This position is Senior Manager level. Relocation support is not offered.

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Compensation

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here are some of what to expect:

FamilyCareLeave We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing We want you to be your best self so youll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

ColleagueDiscount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme

Your workplace: Your workplace will be the office store or factory specified in this advert.

Hybrid Working: Our hybrid work model Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model including how this option applies to your role and team.

Learn more about our benefits culture and workplace experience here

We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day playing a part in building a sustainable future and continuing our mission to inspire and develop the builders of tomorrow.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process please contact the HR Service Desk at 1. option #3. Please note these communication channels should be used for those having difficulty accessing our on-line channels not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.