Senior Knowledge Analyst

The Opportunity:
CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. CACI is leading the way in transforming IT services from an in-house base-centric delivery model to an advanced enterprise service delivery model.

CACI has an excellent opportunity for an experienced Senior Knowledge Analyst. This position is in support of a Department of Defense (DoD) organization.

The Senior Knowledge Analyst provides advanced expertise in knowledge management and usercentered content development to enhance the organizations knowledge partnership with the Knowledge Manager this role supports the planning coordination and continuous improvement of knowledge projects while ensuring content is accurate intuitive and optimized for user experience across all delivery channels.

The successful candidate must be able to communicate clearly and succinctly both written and orally and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast-paced environments that require team interaction and coordination of effort. The candidate must be experienced in interfacing with both client managers and system users.

Responsibilities:

Support the Knowledge Manager in shaping and executing knowledge content strategies and project plans that strengthen enterprise documentation and user experience.
Contribute to the full lifecycle of knowledge content including intake development review publication and iterative enhancement ensuring quality and alignment with established KM standards.
Conduct user experience assessments of knowledge articles to improve clarity usability and discoverability using KM and UX best practices such as KCS structured metadata and content design principles.
Collaborate with Subject Matter Experts and operational teams to gather requirements validate accuracy and transform complex technical information into clear user-friendly content.
Maintain and refine documentation templates style guides governance processes and content standards that ensure consistency and long-term sustainability.


Qualifications:

Required:

Capable of obtaining and maintaining a DoD Secret Clearance
Proficiency with Microsoft Office tools and experience with ITSM or KM platforms such as ServiceNow Confluence or similar tools.
Familiarity with knowledge methodologies such as KCS and foundational UX principles.
Strong analytical thinking and commitment to high quality content and continuous improvement.
Experience using AP writing format and AP Stylebook
10 Years of relevant experience (Bachelors Degree in applicable field may be substituted for 5 years of experience).


Desired:

An active DoD Secret or higher clearance
Proficiency in using Adobe Acrobat Pro
TechSmith Snagit
TechSmith Camtasia
Experience working in the Department of Defense

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: