Senior Key Account Manager, Off-Highway

Since 1965 Stoneridge has designed and manufactured advanced award-winning technologies including driveline and transmission actuation systems vision systems emissions control systems safety systems and security and monitoring systems for vehicle OEMs in the commercial vehicle automotive off-highway and agricultural vehicle markets. Were focused on the areas of greatest market need both today and tomorrow. Our core products and technologies are aligned with industry megatrends including safety and security vehicle intelligence fuel efficiency and emissions. Join the Stoneridge Team as we continue to build upon our strong history and reputation for quality products to deliver innovative products and systems that address a need exceed our customers expectations and motivate our team.

JOB SUMMARY:

The Senior Key Account Manager Off-Highway will build strengthen and manage strategic partnerships with North American off-highway customers. This role analyzes each customers market position business strategy challenges needs processes value chain and key driversand effectively communicates these insights to the Stoneridge Electronics Division. The Senior Key Account Manager Off-Highway will identify and pursue strategic business opportunities by developing strong relationships and internal champions within each account enabling these champions to successfully advocate for Stoneridge solutions.

The Senior Key Account Manager Off-Highway is also responsible for engaging with key industry influencers to create a comprehensive catalogue of Voice of Customer (VOC) requirements for new products features and services. Including managing and leading strategic discussions across multi-million-dollar customer accounts.

This role will work closely and persistently with Product Management and Engineering to ensure that new opportunities and roadmap priorities are informed and driven by VOC insights.

PRINCIPLE RESPONSIBILITIES:

• Own and lead the overall customer relationship for high-profile revenue-generating accounts as the primary point of accountability for all account-specific matters including commercial program and quality management while building and maintaining strong relationships with key customer stakeholders and decision-makers
• Build and maintain strong long-lasting customer relationships. Be Stoneridges voice at the customer ensuring that the customer understands our direction leadership product pipeline etc.
• Lead the identification of new business opportunities and collaborate with internal teams to develop strategy on how to best position Stoneridge to win business
• Grow current portfolio of business ensure profitability and identify areas for improvement for both the customer and Stoneridge
• Ensure the timely and successful delivery of Stoneridge solutions according to customer needs and objectives
• Act as Voice of Customer in discussions with internal stakeholders; understanding customer needs technology trends processes strategy decision makers etc.
• Drive quotation process with support from product line management ensuring quotes are submitted on time and in a professional manner managing the RFQ process through its entirety
• Document and track customer open issues. Drive aggressively their resolution with all the other relevant functions (e.g. engineering operations).
• Drive contract negotiations with support from the Legal team

EDUCATION EXPERIENCE AND KNOWLEDGE:

• Bachelors degree in Business Engineering or related field required. MBA preferred.
• Minimum of 10 years Key Account Management/Senior Sales or related experience with a track record of successful performance including leading discussions with multi-million-dollar accounts.
• Minimum of 5 years of experience within the Off-highway market segment
• Demonstrated experience or capabilities in engineering or technical sales highly preferred
• Executive-Level communication & presentation skills.
• Extensive experience in team building coordination collaboration and detailed strategy planning and execution required
• Willingness to travel up to 50% domestic mainly potential international travel

Stoneridge is an Equal Employment Opportunity Employer. We do not discriminate against any applicant or employee based on race color religion national origin gender age sexual orientation marital status mental or physical disability genetic information veteran status or any other characteristic protected by the applicable laws in the countries we operate. Stoneridge also prohibits harassment of applicants or employees based on any of these protected categories.