Senior IT Manager

What Youll Do

Reporting to the Chief Financial Officer you will lead all aspects of IT for approximately 220 employees across two manufacturing sites.

Strategy and Leadership

• Develop and execute LSOs IT strategy and technology roadmap in partnership with executive leadership.
• Manage IT budgets vendors software licensing contracts and managed service providers.
• Lead enterprise AI adoption and governance collaborating with our parent companys AI initiatives.

Infrastructure and Operations

• Administer Microsoft 365 Azure Entra ID Active Directory Windows Server virtualization networking and endpoint management.
• Ensure high availability through monitoring backup disaster recovery and business continuity planning.
• Serve as the L2 escalation tier providing hands-on troubleshooting across Microsoft 365 and Entra endpoints servers networking Deacom and production applications.

Cybersecurity and Compliance

• Lead cybersecurity initiatives supporting NIST 800-171 ISO 13485 FDA and customer requirements.
• Maintain IT governance policies documentation and audit readiness.
• Support 21 CFR Part 11 compliance and data integrity for electronic records in our quality system.

ERP and Business Applications

• Serve as the primary IT owner of our Deacom ERP environment and related manufacturing applications.
• Drive reporting automation and continuous process improvement across business systems.

Team and Vendor Management

• Supervise and develop our L1 IT Support Specialist (first-touch support onboarding equipment routine requests) providing L1 coverage when needed including remote supervision.
• Direct our co-managed L3 engineering MSP: you own every escalation as the internal point of contact and work directly with the MSP on resolution; the MSP does not support end users.
• Retain internal ownership of Deacom application support OT and production systems physical-access systems and backup and disaster recovery.

Qualifications :

What You Bring

Skills & Experience

• Bachelors degree in Information Technology Computer Science or a related field or equivalent experience.
• 7 years of progressively responsible IT experience including 3 years managing IT operations projects or technical teams.
• Strong experience with Microsoft 365 Azure Entra ID Active Directory Windows Server networking virtualization and endpoint management.
• Experience with cybersecurity frameworks such as NIST ISO or SOC plus PowerShell scripting and automation.
• Experience supporting ERP systems in a manufacturing environment; familiarity with 21 CFR Part 11 and computer system validation principles is a strong plus.

Mindset & Impact

• An owners mentality: you treat uptime security and data integrity as personal commitments.
• Comfort operating at two altitudes presenting a roadmap to executives in the morning and troubleshooting infrastructure in the afternoon.
• Calm structured judgment during incidents audits and inspections.
• A collaborative style that builds trust with Operations Quality Finance and site leadership across two locations.

Additional Information :

Compensation

The expected pay range for this position is dependent on experience qualifications primary work location and internal equity. LSO reviews compensation regularly and offers competitive pay aligned with market benchmarks for the Brea California and Somersworth New Hampshire areas.

Why Join LSO

• Your work directly supports life-saving medical devices used by real patients.
• Full ownership of the IT function with direct access to executive leadership.
• A regulated industry environment that builds rare career-defining compliance and systems expertise.
• Two-site scope with modern cloud infrastructure and an active AI enablement agenda.
• A collaborative hands-on culture where your decisions are visible on the production floor.

Work Environment

• Hybrid work arrangement based at either our Brea CA or Somersworth NH facility.
• Periodic travel between sites (approximately 4 to 6 trips annually).
• Participation in after-hours support for critical production or infrastructure incidents.
• Primarily office-based work with occasional presence in production cleanroom warehouse and server areas subject to facility PPE and gowning requirements.
• FDA 21 CFR Part 820 and ISO 13485 regulated manufacturing environment.

Make an Impact

Every system you secure every audit you pass and every hour of uptime you protect helps LSO deliver medical devices that clinicians and patients depend on. This is a role where technology leadership translates directly into patient impact. If you are ready to own IT for a growing regulated manufacturer we want to meet you.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time