Senior IT Manager

Firestorm


Job Location:

San Diego, CA - USA

Monthly Salary: $ 150000 - 180000
Posted on: 11 days ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Firestorm is looking for a Senior IT Manager who will own and shape our IT function. You will inherit a foundation and be trusted to build on it -- implementing the technologies processes and systems that will carry a fast-scaling defense technology company into its next chapter. We are looking for someone who sees gaps as opportunities builds with intention and measures success by the lasting impact they leave behind.
What Youll Do
Team Building & Operations
  • Directly manage and mentor the IT team from day one; set priorities develop their capabilities and serve as their technical lead
  • Define the IT org structure and hiring roadmap as the company scales identify when to add headcount what roles to hire and how to build a high-performing team
  • Establish IT helpdesk processes ticketing workflows and SLA standards to create a scalable responsive support function from the ground up
  • Build and maintain IT operational runbooks SOPs and escalation procedures creating the documentation layer the team will rely on as it grows
  • Own incident management and major incident response; coordinate root-cause analysis and corrective action
  • Drive monitoring alerting and observability practices using tools such as CloudWatch Azure Monitor Microsoft Sentinel or equivalent
  • Build and continuously refine the employee onboarding and offboarding process to support rapid headcount growth
Strategy & Roadmap
  • Build and own the IT roadmap balancing operational reliability compliance posture and the needs of a fast-scaling company
  • Manage IT vendor relationships licensing contract renewals and hardware procurement lifecycle
  • Contribute to IT budget forecasting and capacity planning; report to the Director of Operations on system health project status and team capacity
  • Participate in program reviews technical working groups and customer meetings as the IT operations subject matter expert
  • Partner with department heads and engineering teams to align IT operations with program and business objectives
  • Identify and champion opportunities to modernize operations reduce toil and improve security posture
Infrastructure & Platform Management
  • Oversee the operation availability and performance of Microsoft 365 GCC-High (Exchange Online SharePoint Teams Intune Azure AD/Entra ID) in compliance with ITAR DFARS and CUI handling requirements
  • Manage AWS Commercial and AWS GovCloud environments including VPCs IAM roles and policies EC2 S3 RDS and CloudTrail; enforce separation of duties between commercial and GovCloud workloads
  • Administer GitHub Enterprise and/or GitLab platforms for development teams including SSO integration branch protection policies runner infrastructure and access control
  • Maintain infrastructure-as-code (IaC) standards and CI/CD pipeline integrity in coordination with DevSecOps and engineering teams
  • Manage and continuously improve endpoint management using Microsoft Intune (MDM/MAM) across all company devices
Security & Compliance
  • Ensure all environments comply with NIST SP 800-171 CMMC Level 2/3 FedRAMP Moderate/High and DoD IL2/IL4/IL5 requirements
  • Support ATO (Authority to Operate) processes POA&M remediation and continuous monitoring for applicable systems
  • Enforce Zero Trust principles across identity device network and application layers
  • Partner with the Senior Security Manager on vulnerability management patch cycles incident response and audit readiness
  • Manage MFA enforcement conditional access policies and privileged access management (PAM) across all platforms
  • Maintain accurate documentation of IT systems configurations and access controls to support compliance audits and assessments
Required Qualifications
  • Bachelors degree in Computer Science Information Technology Management Information Systems (MIS) Business Administration or equivalent lieu of a degree need to have 12 years of progressive relevant experience.
  • U.S. Citizenship required due to ITAR regulations with the ability to obtain and maintain a DoD security clearance
  • 7 years of progressive IT experience
  • 3 years in a management and/or senior lead role
  • Experience administering Microsoft 365 GCC-High or equivalent M365 Government tenants
  • Experience with AWS GovCloud and AWS Commercial including IAM networking and cloud security services
  • Working knowledge of GitHub Enterprise and/or GitLab administration including RBAC CI/CD pipelines and audit logging
  • Understanding of NIST SP 800-171 CMMC and CUI handling requirements in a defense contractor environment
  • Experience supporting or leading ATO/RMF processes
  • Experience building or significantly scaling an IT function at a company in rapid growth not just inheriting and maintaining one
  • Experience translating technical requirements for non-technical stakeholders
Preferred Qualifications
  • Certifications: AWS Solutions Architect (Associate or Professional) Microsoft MS-102 / SC-300 CompTIA Security CISSP or equivalent
  • Experience with GitLab Ultimate self-managed deployments in a GovCloud or restricted environment
  • Familiarity with DoD Impact Levels (IL2 IL4 IL5) and the FedRAMP authorization process
  • Experience with SIEM platforms (Microsoft Sentinel Splunk) and endpoint detection tools (Defender for Endpoint CrowdStrike)
  • Background working in a CMMC Level 2 or Level 3 certified environment
  • Scripting and automation experience (PowerShell Python Terraform Ansible)
  • Prior experience at a Series AC startup or high-growth defense technology company
Who We Are
At Firestorm we are building the future of expeditionary defense manufacturing and autonomous systems.
Modern conflict has exposed a fundamental problem: the systems needed most by operators are often too expensive too slow to produce and too difficult to sustain at scale. Firestorm exists to change that.
We develop mission-adaptable aerial systems and deployable manufacturing infrastructure designed to put capability directly into the hands of the warfighter. From modular unmanned aircraft to xCell -- our deployable microfactory -- our goal is to make defense systems rapidly deployable adaptable and producible at the point of need.
Backed by leading investors across defense aerospace and technology Firestorm is redefining how defense capability is built fielded and sustained in contested environments.
We are looking for builders operators and problem-solvers who want to work on meaningful technology with real-world impact.
Work Environment
  • Based onsite at our San Diego CA. Headquarters
  • We welcome candidates who are local or open to relocating; relocation assistance is available and may be included in the offer package where appropriate.
  • Willingness to travel up to 10% domestically & internationally
This position typically operates in a standard office setting and manufacturing environment. This role requires use of standard office equipment and may involve exposure to loud noise heat cold dust or chemicals (with PPE). The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit stand bend reach climb and move about regularly throughout the day. Must have manual dexterity to operate standard office equipment.
Compensation
US Salary Range: $00
The posted salary range reflects an estimate based on a variety of compensation factors including but not limited to relevant experience education certifications specialized skills geographic location and business needs. Actual compensation may vary and this range is subject to change as our compensation structure or market conditions evolve.
Benefits & Perks
Our culture fosters collaboration respect and trust empowering passionate people to do their best work. We offer a competitive salary comprehensive benefits and opportunities for career addition to an opportunity to take part in an innovative collaborative and fast-growing business with a highly motivated and skilled team we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation:
  • We offer comprehensive medical dental and visions plans
  • 401(k) Retirement Savings Plan to invest in your long-term retirement goals
  • Equity grants for new hires
  • Unlimited PTO
  • Extremely generous company holiday calendar including a holiday hiatus in July & December.
  • Generous Parental Leave
  • Lifestyle Spending Account
  • FSA
  • DCFSA
  • HSA
  • Hospital Indemnity insurance
  • Critical Illness insurance
  • Accident insurance
  • Basic Life/AD&D short-term and long-term disability insurance 100% covered by Firestorm. Plus the option to purchase additional life insurance for you and your family.
  • Mental Health Resources: We provide free mental health resources 24/7 including therapy and more. Additional work-life services such as free legal and financial support are available to you as well.
Export Control Compliance
To conform to U.S. government export control regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) you must be a U.S. citizen lawful permanent resident of the U.S. protected individual as defined by 8 U.S.C. 1324b(a)(3) or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.
Equal Opportunity Statement
Firestorm is an equal opportunity employer committed to creating a diverse and inclusive workplace and upholding equitable hiring practices. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic under federal state or local law including those with a criminal history in a manner consistent with the requirements of applicable state and local laws including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities women Veterans and those with disabilities to apply and we work to create a welcoming and supportive environment for all applicants throughout the interview process.
Firestorm is committed to fostering an inclusive and accessible work environment. If you require accommodations or assistance during the application process please dont hesitate to reach out to us at so we can provide the support you need.


Required Experience:

Manager

Firestorm is looking for a Senior IT Manager who will own and shape our IT function. You will inherit a foundation and be trusted to build on it -- implementing the technologies processes and systems that will carry a fast-scaling defense technology company into its next chapter. We are looking for ...