Senior IT Manager

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About Your Role

As a Senior IT Manager you will lead a high-performing development team responsible for delivering and supporting critical mainframe applications that power essential business and client operations. You will combine strong leadership technical expertise and operational oversight to drive technology delivery support strategic initiatives and ensure operational excellence across a complex enterprise environment.

What youll do:

• Lead coach and develop a team of mainframe developers engineers and technical analysts responsible for application delivery production support and platform stability
• Oversee the full lifecycle of technology initiatives from planning and design through implementation deployment and ongoing support
• Manage team capacity workload prioritization resource allocation and delivery commitments to ensure successful execution of strategic objectives
• Partner with business stakeholders product owners project managers and application development teams to identify business needs and deliver effective technology solutions
• Drive operational excellence by monitoring application performance production support activities service levels and delivery outcomes
• Ensure adherence to enterprise architecture standards governance processes security requirements and development best practices
• Identify and mitigate delivery operational and technical risks while proactively communicating status issues and dependencies to stakeholders
• Foster a collaborative inclusive and high-performing culture focused on continuous improvement innovation quality and customer satisfaction

Experience youll need to have:

• 8 years of experience leading software development or IT teams
• 5 years of hands-on mainframe technology experience in MVS CICS COBOL JCL MQ etc.
• 5 years of experience in managing scope schedule budget quality risk and critical delivery management
• Bachelors degree in computer science or a relevant field or an equivalent combination of education work and/or military experience

Experience that would be great to have:

• Experience within financial services banking or card processing environments
• Experience managing application support technology delivery or operational teams
• Familiarity with project management methodologies agile practices and continuous initiatives

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech this role is on-site Monday through Friday
• This role requires flexibility to work overtime that may include non-standard hours and weekends
• This role requires use of a computer and audio equipment

Travel:

• Approximately 0-5% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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