Senior Infrastructure Engineer

Paschal Home Services is a privately held nonprivate equity backed home services provider still growing with 13 locations and 400 employees. We are building something designed to lastfocused on long-term growth best-in-class culture and doing things the right way.

We are seeking an experienced Senior Infrastructure Engineer to own the architecture security and reliability of the core network and systems infrastructure supporting our growing organization. This is a hands-on engineering role spanning enterprise networking cybersecurity Microsoft cloud and identity Windows infrastructure and core network services.

You will work alongsideourTechnical Support Analysts providing technical leadership architectural direction and escalation support while they handle much of the day-to-day Microsoft 365 endpoint and user administration. This role is responsible for the design and health of the overall environment with direct ownership of networking and core infrastructure services.

We are looking for an engineer who takes ownership solves problems at their root cause and continually improves how our technology environment is designed secured documented and operated.

What Youll Do

Network Engineering & Security

Design implement and support multi-site wired and wireless infrastructure usingRuckus Networks.

Configure and maintainFortinet/FortiGatefirewalls VPNs security policies and related Fortinet technologies.

Manage routing switching VLANs wireless site-to-site connectivity NAT and firewall services.

OwnDNSandDHCParchitecture configuration availability and troubleshooting.

Monitor network performance and security troubleshoot complex issues and perform root-cause analysis.

Plan and execute network expansions equipment refreshes firmware upgrades and new-location deployments.

Maintain network diagrams configurations standards and recovery documentation.

Infrastructure Identity & Core Services

Own the architecture security and overall health ofMicrosoft 365Active DirectoryMicrosoft Entra ID andWindows Serverinfrastructure.

Design identity and access standards includingMFAConditional Access role-based access privileged access andGroup Policy.

Engineer and maintain core infrastructure services includingDNSDHCPfile servicesGroup Policy and hybrid identity.

Provide technical leadership and escalation support to theTechnical Support Analystsfor Microsoft cloud identity endpoint and user administration.

Lead infrastructure upgrades migrations patching strategy backup/recovery planning and lifecycle management.

Troubleshoot and resolve complex identity authentication server file-service and cloud infrastructure issues.

Infrastructure Security & Improvement

Develop infrastructure standards that improve security reliability scalability and operational consistency.

Lead infrastructure deployments migrations upgrades technology refreshes and new-location implementations.

Identify technical risks and implement improvements related to security system hardening backup/recovery and disaster recovery.

Evaluate new technologies and vendors and make recommendations based on business value security reliability and cost.

Automate repetitive administration and engineering tasks usingPowerShelland other appropriate tools.

Serve as the highest level of technical escalation for infrastructure networking and systems issues.

What Youll Bring

5 yearsof professional experience in network engineering systems engineering infrastructure engineering or a comparable role.

Strong hands-on experience withFortinet/FortiGatefirewalls andRuckus Networksswitching and wireless infrastructure.

Strong networking fundamentals includingTCP/IP subnetting VLANs routing switchingDNSDHCP NAT VPNs and firewall technologies.

Strong working knowledge ofMicrosoft 365Active DirectoryGroup PolicyMicrosoft Entra ID andWindows Server.

Experience designing and supporting identity security controls such asMFAandConditional Access.

Strong understanding of cybersecurity fundamentals including segmentation least privilege system hardening vulnerability management and secure administrative practices.

Strong troubleshooting skills across networking systems identity and cloud services with the ability to take ownership through resolution.

Strong communication and technical documentation skills including the ability to provide technical guidance to support staff.

Preferred Experience & Certifications

Demonstrated technical ability and hands-on experience matter more than collecting credentials. Relevant certifications and additional experience include:

Fortinet Certified Professional (FCP)or other current Fortinet certification.

CurrentRuckus/CommScopenetworking or wireless certification.

Microsoft certification related toMicrosoft 365Entra IDAzure or Endpoint Administration.

Cisco CCNAor higher-level networking certification;CompTIA Securityor equivalent security certification.

Experience withMicrosoft IntunePowerShellautomationVMware/Hyper-VEDRSIEM vulnerability management enterprise backup/disaster recovery or infrastructure monitoring.

What Success Looks Like

Success in this role means building and maintaining a secure reliable and scalable infrastructure that supports Paschals continued growth. Youll serve as the technical owner of our core infrastructure establish engineering standards guide the Technical Support Analysts and proactively improve the environment through thoughtful design automation and continuous improvement.

Work Environment

This is a full-time position based in Northwest Arkansas. Because the role supports physical network and infrastructure equipment across a multi-location organizationoccasionalhands-on work at company locations will be required when necessary.

Some work outside normal business hours may occasionally be required for planned maintenance deployments infrastructure upgrades or critical incidents.

What We Offer

Competitive base salary and performance-based incentive opportunity.

Full benefits package including medical dental vision and retirement plans.

A strongstableorganization with aggressive growth plans andleadershipsupport.

A privately owned company with long-term leadership stabilitynot private equity backed.

Paschal Home Services LLC is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are based on business needs job requirements and individual qualifications without regard to any characteristic protected by applicable federal state or local laws.