Senior Infrastructure Engineer

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.

Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.

Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.

We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.

About the Role

We are looking for an experienced and versatileInfrastructure Engineerto join our team. This is a broad hands-on role for someonewhois comfortable operating across the modern infrastructure stack spanning cloud platforms virtualization systems administration automation and network engineering.

This role replaces a traditional network-only function and reflects how we think about infrastructure today: as an interconnected discipline where networkingcomputing security and automation are inseparable. You will be a key contributor to the reliability scalability and security of our platforms and a go-to escalation point for complex infrastructure challenges.

What Youll Do

Cloud & Hybrid Infrastructure

• Support the maintenance ofboth on prem andcloud infrastructure across AWS Azure or GCPincluding compute storage networking and identity services

• Manage andoptimizehybrid connectivity between on-premises environments and cloud platforms (VPN ExpressRoute/Direct Connect Transit Gateway)

• Govern infrastructure as code (IaC) using tools such as Terraform orPulumi ensuring environments are reproducible and version-controlled

Networking

• Participate inongoing management of network infrastructure including routers switches firewalls and load balancers

• Manage and troubleshoot LAN/WAN SD-WAN VPN BGP/OSPF and VLAN environments

• Administer DNS DHCP and IP address management (IPAM) across hybrid environments

• Review and enforce network security policiesfirewallrules and segmentation strategies in collaboration with the security team

Systems & Virtualization

• Administer virtualized environments (VMware vSphere Hyper-V or equivalent) and container platforms (Kubernetes Docker)

• Manage server operating systems at scale across Linux (RHEL/Ubuntu) and Windows Server

Monitoring Reliability & Security

• Maintain observability tooling including infrastructure monitoring alerting and log aggregation ( Prometheus/Grafana Splunk or similar)

• Participate in an on-call rotation for infrastructure-level incidents drivingtimelyresolution and thorough post-incident reviews

• Contribute to backup disaster recovery and business continuity planning and testing

• Partner with the security team on vulnerability management patching cadences and hardening standards

Automation & Continuous Improvement

• Identifyand drive automation opportunities to reduce toil and improve consistency across the infrastructure estate

• Contribute to capacity planning and infrastructure roadmap discussions

• Mentor P1/P2 engineers and share knowledge through internal documentation and team sessions

What Youll Bring

Experience & Skills

• 47 years of experience in infrastructure network engineering or a related discipline

• Strong networking fundamentals and hands-on experience with enterprise network platforms (Cisco Juniper Palo Alto Fortinet or similar)

• Proven experience with at least one major cloud platform (AWS Azure or GCP) ideally with a cloud associate-level certification or equivalent practical experience

• Experience managing Linux and Windows Server environments in production

• Familiarity withcontainerizationconcepts and platforms (Docker Kubernetes)

• Experience with monitoring and observability tooling in a production environment

• Strong troubleshooting skills across network compute and storage layers

• Comfortable working in an on-call capacity for infrastructure incidents

Nice to Have

• Working knowledge of infrastructure as code and configuration management tools (Terraform Ansible or similar)

• Experience with SD-WAN platforms ( Viptela/Cisco SDWAN VMware VeloCloud)

• Scriptingproficiencyin Python Bash or PowerShell for automation

• Exposure to DevOps practices and CI/CD pipelines

• Experience in a zero-trust network architecture project

• Relevant certifications: CCNA/CCNP AWS Solutions Architect Azure Administrator (AZ-104) CKA or equivalent

Compensation and Benefits

The salary range for this position is $115000 $173000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.

Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.

Why we love Definitive and why you will too!

• Industry leading products
• Work hard and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares our community service group gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.

-Business Development Manager

Great team. Amazing growth. Employees are treated very well.

-Research Analyst

I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.

-Profile Analyst

If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.

If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!

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Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @ email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact to verify your status in the application process.