Senior Information Technology Professional Applications & Solutions Developer

SALARY RANGE

WORK ASSIGNMENT DETAILS

FUNCTION OF THE JOB
Under the direction of the Solutions Engineering Supervisor the Applications and Solutions Developer designs develops configures integrates and supports technology solutions that improve County business operations. The position blends custom application development solution engineering platform administration workflow automation and modern integration practices.

This role translates business requirements and operational processes into secure maintainable and effective technical solutions using custom development Microsoft 365 SharePoint Online workflow automation platforms public website technologies APIs and enterprise integration tools. The position also provides technical support for custom-developed applications application servers content management systems integrations and public-facing web properties.

This role ensures high customer satisfaction through responsive communication reliable solution delivery and collaborative partnership with County departments vendors and other IT teams.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Works with departments business users vendors and IT staff to gather document analyze and validate business requirements.
• Translates business requirements and operational processes into functional and technical solution designs.
• Evaluates requirements against available solution approaches including custom development workflow automation Microsoft 365 and SharePoint content management systems integrations reporting tools and vendor-supported platforms.
• Designs develops configures tests deploys and maintains custom applications workflows forms integrations reports and related technology solutions.
• Supports County public websites and associated content management systems including technical configuration templates forms integrations enhancements troubleshooting and coordination with content owners.
• Designs configures and supports SharePoint-based solutions and related Microsoft 365 services for collaboration document management workflow automation intranet content and business process improvement.
• Develops consumes documents and troubleshoots APIs application interfaces database integrations and related system integrations.
• Provides technical support for custom-developed applications application servers application services integrations and escalated issues related to supported solutions.
• Participates in application lifecycle activities including upgrades migrations modernization efforts security remediation testing deployment and operational transition.
• Prepares and maintains technical documentation solution designs support procedures user instructions reports and recommendations.
• Coordinates with other IT teams regarding infrastructure identity security records networking server database and integration requirements.
• Establishes and maintains effective working relationships with County departments IT staff vendors consultants and other stakeholders.
• Performs other duties as required.

QUALIFICATIONS

Essential Knowledge and Abilities:

• Considerable knowledge of application development solution engineering systems integration and enterprise technology solution design.
• Knowledge of requirements gathering business process analysis solution design testing implementation and operational transition practices.
• Knowledge of web application development database concepts reporting workflow automation APIs and integration methods.
• Knowledge of public website operations content management systems web forms content structure accessibility principles and related technical support practices.
• Knowledge of SharePoint and Microsoft 365 solution configuration including sites lists libraries pages metadata permissions document management collaboration and workflow automation.
• Knowledge of application servers application services deployment practices troubleshooting methods and lifecycle support practices.
• Knowledge of identity authentication authorization role-based access control and secure application design concepts.
• Ability to translate business requirements workflows and operational processes into effective technical designs and implemented solutions.
• Ability to evaluate business and technical requirements against multiple solution approaches including custom development low-code platforms SharePoint content management systems vendor systems automation tools integrations and reporting solutions.
• Ability to troubleshoot complex applications data workflow permission server/service website content management system and integration issues.
• Ability to prepare and maintain design documentation technical documentation user instructions support procedures reports and recommendations.
• Ability to organize prioritize and manage multiple assignments projects requests and operational support responsibilities.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to establish and maintain effective working relationships with County departments IT staff vendors consultants and other stakeholders.

Preferred Tools and Technologies:

Experience with tools and technologies such as C# SQL and relational databases REST APIs Microsoft Power Platform Power Apps Power Automate Power BI SharePoint Online Microsoft 365 Microsoft Graph API Dataverse Azure DevOps JavaScript HTML CSS. Experience with content management systems systems integration reporting and automation platforms is desirable.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Senior Information Technology Professional click here.

Minimum Training & Experience Requirements
1. High School Diploma or GED.
2. Four (4) years of progressively responsible work experience in one or more applicable areas such as technology operations applications and systems analysis support and development network administration and support database administration and support or a closely related field.
3. Post high school education from a recognized technical school college or university in computer science or a related area may be substituted for part of the work experience as follows:
Associate degree and three years of work experience
Bachelors degree and two years of work experience
Masters degree and one year of work experience

Waukesha County providesa comprehensive compensation and benefits package including excellent health/dental/vision life insurance generous paid time off (vacation 10 holidays 3 floating holidays ample accrued sick time that rolls over each year) an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employees wellness and health including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of Leading the Way we value teamwork and collaboration ethics and diversity communication efficiency and cost savings innovation and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves Is there a better way

Location:
Located in the City of Waukesha our campus offers an on-site fitness center free parking and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems public markets performing arts music festivals and sports including the Milwaukee Admirals Brewers Bucks Wave Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal State and County Equal Employment Opportunity laws policies plans rules regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.