Senior HR Business Partner

1 in 4 people in the US have a treatable mental health condition but most providers dont accept insurance making therapy too expensive for most people. Headways mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing claims payment reconciliation - is a nightmare. Weve automated that.

But were going further. Over 90000 providers across all 50 states run their practice on our software serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice reimagining the experience of finding a therapist and investing in the platform foundations to enable this at scale and building much of it with AI. We arent just a billing layer; we are becoming the platform where care actually happens.

Were a Series D company with $325M in funding (a16z Accel Spark Capital etc.) looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.

This role is located in our New York City office and is in person 2-days a week.

Were looking for an exceptional HR Business Partner to support our growing Engineering organization. This is a high-visibility cross-functional role: youll work closely with HR Business Partner leadership and Engineering leadership to build the people strategy programs and policies that let the org scale sustainably.

Youll shape and execute people strategies that enable scale strengthen leadership and drive Olympic-level performance. Youll act as a trusted advisor and thought partner to managers and employees across the full HR lifecycle: providing counsel on organizational design performance management talent planning and leadership development - balancing near-term priorities with long-term organizational health and cultural integrity. Youll use data-driven insights and sound judgment to identify trends influence decisions and lead high-impact initiatives that elevate the employee experience strengthen manager capability and ensure our teams are empowered to perform at their best. This role also partners closely with our Centers of Excellence (Total Rewards & Compensation People Ops Legal and Talent Acquisition) so the Engineering org has the support it needs across the entire lifecycle.

• Strategic Business Partnership: Independently partner with leaders to translate business priorities into actionable people plans. Connect People programs to functional goals surface patterns across your client group and escalate insights that inform broader org thinking.

• Talent Strategy & Performance: Lead performance management and talent review processes with rigor and follow-through within the org. Coach people managers to set clear expectations deliver feedback and take early action on performance building their confidence to lead with accountability.

• Organizational Design & Effectiveness: Partner with leaders to inform org structure decisions clarify roles and decision rights and support team health within your defined scope. Use headcount and workforce data to identify talent gaps and support scalable design.

• Coaching & Manager Development: Build trusted relationships with managers and deliver direct actionable feedback that shifts behavior and builds capability. Reinforce Headways cultural principles and managerial expectations through consistent coaching and follow-through.

• Analytical & Data-Driven Decision Making: Independently build and use people data attrition engagement performance patterns to surface insights and influence leadership action. Leverage AI tools to accelerate analysis synthesize feedback at scale and draft communications with speed and precision

• Operational Excellence: Own People programs and projects end-to-end within the org from planning through execution and follow-through. Balance multiple workstreams without losing precision or quality.

• Cultural Stewardship & Employee Experience: Model and amplify Headways values and performance standards. Ensure fairness inclusion and consistency in decision-making. Surface patterns in sentiment and proactively strengthen engagement and trust.

• 5 years of progressive HRBP or HR adjacent/ generalist experience (e.g. Chief of Staff Strategy Consulting) with a track record of supporting senior executives in high-growth or scaling environments.

• Independently partner with business leaders you dont wait to be told whats needed and you know when to escalate and when to run with it.

• Are data-driven using both qualitative and quantitative signals to surface insights and support decisions.

• Build genuine trust with managers through candor follow-through and sound judgment.

• Have solid grounding in core HR processes performance management org design talent development and execute them with rigor.

• Thrive in fast-paced environments where ownership agility and operational discipline are the expectation.

• Are curious about and comfortable using AI tools in your day-to-day work you dont need to be technical but you should be able to hold a credible conversation with engineering leaders about what AI transformation means for talent skill gaps and team design.

• Model Headways cultural principles and hold a high bar for performance and accountability.

We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.

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Required Experience:

Senior IC