Senior GTM Analytics Manager

At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.

Available Locations: Austin TX San Francisco CA NYC Atlanta GA OR Denver CO

About the role

The GTM Intelligence team helps Cloudflares go-to-market organization make faster better decisions with trusted data. We work with Sales Technical Sales Services Finance and our central Data teams to make sure the people who sell deploy and support Cloudflare get consistent reliable answers to the questions that matter most.

Were looking for a Senior GTM Analytics Manager to set and execute the vision for how information scales across Cloudflares technical customer-facing teams. Youll support Pre- and Post-Sales Operations Solutions Engineering Forward Deployed Engineering and Professional Services.

This role is less about building more dashboards or doing one-off deep dives and more about building the foundations to support true self-serve analytics. You will focus on single source of truth artifacts strategic alignment of metrics to actions and the data models metric definitions and context layers that let anyone in these organizations get a trustworthy answer that fits their needs. That person might be an executive a frontline manager an engineer in the field or an AI agent working for any of them.

Youll be a technical expert and a strategic partner in one. Youll be as comfortable reviewing a dimensional model with Data Engineering as you are agreeing a metric definition with a VP of Professional Services. And youll be our go-to voice on how analytics should change now that more and more questions get answered through AI.

• Define and drive a multi-year strategy for how Pre-Sales Post-Sales Solutions Engineering FDE and Professional Services find trust and use data including a maturity model and a phased roadmap.
• Act as a thought leader on scaling information in an AI-first world working out how semantic layers governed metrics and well-built context let AI assistants and agents give accurate consistent answers grounded in our business.
• Review the current mix of dashboards reports and tools across these teams. Create a plan to consolidate them retire duplicates and move toward a single source of truth.

• Define document and carry out the official metrics for the teams you support.
• Keep metric definitions aligned with corporate definitions from Finance and Data and resolve conflicts between teams with clear defensible logic.

• Act as the main business and technical partner to the central Data team for the stakeholders you support.
• Influence and review the design of data models across systems such as Salesforce professional services tools product usage and telemetry support and finance.

• Design how people get answers: self-serve access natural-language and AI-assisted querying embedded insights in daily workflows and curated metric catalogs.
• Set up a formal intake and governance process for new metric and data requests including prioritization ownership certification and change management.

• Build trusted relationships with leaders in Sales Solutions Engineering FDE Professional Services Customer Success Operations Finance and Data.
• Explain complex technical and analytical ideas clearly to executives so they can make decisions.

• 8 years in analytics business intelligence analytics engineering or GTM/Services operations at a high-growth B2B SaaS or technology company.
• Direct experience supporting at least one of the following: Pre- or Post-Sales Operations Solutions/Sales Engineering Forward Deployed Engineering Professional Services or Customer Success. You understand how these teams work how theyre measured and how their data is created.
• Deep data modeling expertise including dimensional modeling entity design and metric layer design. You can review and challenge a data model not just consume one.
• Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery dbt or a semantic/metrics layer (for example dbt Semantic Layer LookML or Cube).
• Strong working knowledge of GTM and services systems data such as Salesforce professional services automation tools and product usage or telemetry data.
• A clear informed view on how AI changes analytics including semantic layers retrieval and context design for LLMs text-to-SQL and agent-based access to governed data plus the data foundations those need to be accurate.
• A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups including handling disagreements over definitions.
• Proven ability to lead complex cross-functional programs without formal authority and to influence executives and engineers alike.
• Excellent written and verbal communication skills including turning ambiguous business questions into precise technical requirements and back again.
• BA/BS in a quantitative technical or business field. A Masters in Data Science Analytics Computer Science or an MBA is a plus.

Compensation

Compensation may be adjusted depending on work location.

• Compensation may be adjusted depending on work location.

• For San Francisco Bay Area based hires: Estimated annual salary of $167000 - $230000.

• For New York City based hires: Estimated annual salary of $160000 - $220000.

• For Colorado - Remote based hires: Estimated annual salary of $146000 - $200000.

• Application Deadline: January 2027

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.