Senior Financial Analyst, GTM Finance

What you get to do in this role: 

Based in our HQ in Santa Clara the Senior Financial Analyst will be a key member of the GTM Finance HQ team within the FP&A organization. This role sits at the center of Sales Finance responsible for synthesizing financial and operational intelligence across one of the largest cost bases in the company spanning a global sales organization that reaches every geography. You will have visibility from top-line performance to profitability working at the intersection of financial planning operational analysis and executive communication. 

As a key member of the GTM Finance HQ team you will: 

• Contribute to the financial planning process including annual operating plan development budgeting and quarterly forecasting across Sales headcount and Opex 

• Connect the dots across a complex organization and a multi-source P&L - acting as the financial hub between regional teams Accounting and Procurement and translating that complexity into a clean picture senior leadership can act on 

• Develop executive-ready financial analysis and commentary communicating key insights and risks to senior GTM Finance leadership and Sales Leadership - this teams outputs reach the highest levels of the organization 

• Build and maintain performance metrics and reporting frameworks that enable the Sales organization to manage its business with greater clarity and precision 

• Identify and drive process improvement initiatives including automation and tool-enabled workflows to improve forecast accuracy and reduce planning cycle time 

To effectively drive change and solve complex business problems we have high standards of execution. Beyond thriving in a fast-paced high-ambiguity environment we require someone who can: 

• Convert ambiguous senior stakeholder requests into polished high-quality deliverables with minimal direction 

• Synthesize large multi-source datasets into clear business narratives developing metrics and KPIs that inform decision-making at the GTM leadership level 

• Navigate cross-functional relationships across Finance Accounting Procurement and Sales Operations to drive alignment without formal authority 

• Bring creative problem-solving to big-picture challenges finding non-obvious angles on complex financial questions while maintaining the precision and rigor the numbers require 

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
• A passion for highly analytical work with rigorous attention to detail and genuine intellectual curiosity 
• Strong communication skills able to distill complex financial analysis into crisp executive-level messaging both written and verbal 
• Prior experience in SaaS FP&A equity research investment banking management consulting or a comparable background that builds fluency in both financial and operational metrics 
• High proficiency in Microsoft Excel and PowerPoint 
• Preferred: hands-on experience with Pigment Anaplan or comparable planning tools; familiarity with Power BI Tableau or similar visualization platforms 
• Preferred: experience working across time zones and geographies or meaningful international exposure 
• A genuine interest in automation and AI-enabled ways of working the team is actively investing in process transformation and values candidates who bring curiosity about whats possible 

For positions in this location we offer a base pay of $116400 - $192100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time