Senior Field Applications Specialist

Enter Job Description...

You will be a part of the Field Applications team and report to the Technical Applications Supervisor responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation. You address customer questions and concerns regarding instrument operation and assay performance in accordance with published specifications and regulatory body requirements and work closely with many cross functional teams including Tech Support Field Service Sales and Customer Training. If you thrive in a fast-paced active role and want to work to build a world-class service organizationread on.

In this role you will have the opportunity to:
- Analyze and manage validation studies on instrumentation including but not limited to instrument set-up calibration precision studies and method comparisons.
- Troubleshoot (remotely and onsite) assay and QC related issues for customers
- Lead onsite training for customers on proper operation of instrumentation

The essential requirements of the job include:
- Associates degree with a minimum combined experience of 3 years in laboratory/diagnostic instrumentation or other related field
- Advanced knowledge of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment
- Must be willing to work remotely and to travel domestically at least 80% of the time (based on the need of the position). Due to travel requirements a good driving record is required


It would be a plus if you also possess previous experience in:
- Medical technology
- Standard Laboratory Practices including Quality Control record keeping and regulatory requirements (CAP CLIA Client)

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications merit and business needs at the time.