Senior Enterprise Systems Administrator

At the Monterey Bay Aquarium we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices working together increases our capacity to serve our visitors and fulfill our mission.âWe welcome people from all backgrounds into our team and strongly encourage people of color LGBTQ individuals veterans and people with disabilities to apply.

Priority deadline for applications is September 17 2026 at 12pm PDT. Due to the volume of incoming applications the role may be closed earlier than September 17 2026 at 12pm PDT.

Job Summary:

Under limited supervision perform advanced hands-on administration configuration security maintenance and lifecycle support for organization-wide enterprise systems and cloud services. Serve as an advanced technical resource for complex incidents integrations migrations and platform changes. Administer Microsoft 365 A5 as the foundational platform for identity access endpoint management messaging collaboration communications licensing security and integrations. Ensure services are reliable secure documented and compliant with organizational standards change control audit requirements and service levels; perform other duties as required.

Core Activities:

• Perform advanced administration and maintenance of enterprise servers storage virtualization cloud infrastructure directory services certificates monitoring backups and related platforms.
• Configure secure and support Microsoft 365 A5 including Entra Intune Exchange MFA/passwordless authentication SSO SharePoint Teams VoIP licensing integrations user lifecycle access and rights management.
• Diagnose and resolve complex availability performance authentication configuration integration and security incidents; perform root-cause analysis and document corrective actions.
• Design and implement approved system builds upgrades migrations integrations and configuration changes including testing change records rollback plans and production validation.
• Apply and validate patching hardening encryption privileged-access least-privilege and configuration-baseline requirements across systems and endpoints.
• Operate backup restore and recovery capabilities; perform recovery testing verify recovery objectives and retain evidence supporting business continuity and disaster recovery.
• Automate administration deployment monitoring alerting dashboards and reporting to improve reliability and consistency.
• Maintain architecture diagrams inventories configuration records standards procedures runbooks support documentation and knowledge articles.
• Perform account device mailbox access and group lifecycle tasks for onboarding transfers offboarding decommissioning and secure disposal.
• Implement requirements resolve platform issues and support integrations in collaboration with business/system owners technical staff and vendors.
• Research platform updates and options; prepare evidence-based recommendations addressing security risk dependencies supportability cost and impact.
• Respond to escalated requests and after-hours emergencies through restoration and documentation; support continuous operation of critical services.
• Provide technical evidence for audits assessments and remediation activities; share system knowledge and procedures with technical colleagues.

Preferred Knowledge Skills & Abilities (KSAs):

• BS/BA degree or equivalent combination of education training and experience
• 7 years of hands-on enterprise systems administration or closely related experience supporting production environments
• Proven advanced experience administering Microsoft 365 in a complex enterprise environment including Entra Intune Exchange MFA/passwordless authentication SSO SharePoint Teams VoIP licensing integrations user/access lifecycle and rights management
• Advanced knowledge of servers storage virtualization cloud infrastructure backup/recovery monitoring certificates and enterprise platform operations
• Strong knowledge of identity and access management privileged access least privilege authentication authorization and directory-service concepts
• Experience with endpoint enrollment compliance configuration application deployment encryption inventory and device lifecycle processes
• Experience planning and executing system builds upgrades migrations integrations patching and production changes
• Experience with disaster recovery restore testing recovery objectives business continuity and evidence retention
• Proficiency with scripting/automation and producing operational dashboards and reports
• Strong knowledge of security hardening configuration baselines vulnerability remediation change control and audit support
• Working knowledge of networking concepts relevant to systems administration including name resolution addressing routing secure communications and service connectivity
• Advanced troubleshooting and root-cause analysis skills across integrated enterprise services
• Ability to translate business and technical requirements into secure reliable and supportable system configurations
• Ability to work independently with limited supervision balance competing priorities and complete complex work reliably
• Sound judgment in ambiguous or high-impact situations and ability to escalate material risk promptly
• Strong written and verbal communication skills including the ability to explain technical issues to technical and nontechnical audiences
• Strong documentation organization and attention-to-detail skills
• Collaborative service orientation and ability to work effectively with business/system owners technical peers vendors and auditors
• Ability to protect confidential information and maintain appropriate security privacy and access controls
• Ability to work within and maintain Monterey Bay Aquariums Core Values and participate in scheduled after-hours/on-call support

Physical Requirements to Perform Essential Job Functions:

• Typical office equipment
• Constant sitting standing walking bending
• Occasional unassisted lifting up to 50 lbs
• Typical office environment main aquarium and exhibits occasional offsite events

Annual Compensation Range:
$87100 - $107000 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set.

Required Experience:

Senior IC