Senior Engineering Manager, Communications

Every day tens of millions of people come to Roblox to explore create play learn and connect with friends in 3D immersive digital experiences all created by our global community of developers and creators.

At Roblox were building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together from anywhere in the world and on any device. Were on a mission to connect a billion people with optimism and civility and looking for amazing talent to help us get there.

A career at Roblox means youll be working to shape the future of human interaction solving unique technical challenges at scale and helping to create safer more civil shared experiences for everyone.

As a Senior Engineering Manager Communications youll lead the team responsible for in-game text chat one of the most-used surfaces on Roblox and a cornerstone of how our community connects. Every day this system carries billions of messages across hundreds of millions of users in real time across 2D and 3D spaces on every device we support. Youll own the roadmap and the engineering org behind it: building rich immersive and engaging communication experiences that let people and creators express themselves safely and seamlessly better than in real life.

This is a role for a leader who thinks like a product builder as much as an engineer. Youll balance the demands of massive scale and rock-solid reliability with a relentless focus on the user experience shipping features that make conversation on Roblox feel effortless expressive and safe. Youll grow and develop a team of engineers set technical direction and partner deeply across product design trust & safety and infrastructure to define what communication on Roblox becomes next.

• Lead grow and develop a team of software engineers building the in-game text chat platform setting a high bar for engineering excellence ownership and career growth.
• Own the technical vision and multi-quarter roadmap for real-time text messaging balancing new product capabilities against scale latency reliability and cost.
• Drive the architecture and evolution of messaging systems that reliably deliver billions of messages per day at low latency to a global cross-platform audience.
• Partner with product and design to shape a compelling communication experience treating chat as a product not just infrastructure and translate ambiguous goals into concrete plans and shipped features.
• Collaborate closely with Trust & Safety Policy and ML teams to ensure every messaging experience is safe and civil by design for a young global user base.
• Establish strong engineering practices around quality observability on-call health and operational excellence for systems that must always be available.
• Communicate clearly and influence across the organization with peers leadership and cross-functional partners to align teams behind a shared direction.

• 8 years of software engineering experience including 3 years managing and growing engineering teams.
• A track record of building and shipping consumer-facing products at scale ideally messaging communications social or other real-time systems.
• Strong product intuition: you make thoughtful tradeoffs between user experience technical complexity and speed and you care about what you ship not just how its built.
• Deep experience designing and operating large-scale distributed systems with a strong grasp of reliability latency and the realities of running high-throughput services in production.
• Demonstrated ability to attract develop and retain strong engineers and to build healthy high-performing teams.
• Excellent communication and cross-functional leadership skills with a history of driving alignment across product design and engineering.
• A bias toward action and a comfort with ambiguity especially at high scale.

• Experience with real-time messaging protocols presence systems or high-fanout delivery infrastructure.
• Background in trust & safety content moderation or safety-critical systems.
• Experience building communication or social features for large global or youth audiences.
• Familiarity with cross-platform (mobile console desktop) product development.