Senior Engineer Conslutant-Emerging Commercial Platforms

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

As a Senior Engineer you will serve as the technical custodian and primary oversight for the Customer Experience Platform (CXP) services. You will lead the delivery of high-impact projects for the CXP services team owning overarching solutions and fostering critical technical relationships with software engineering teams. Working within a cross-functional environment you will collaborate with managers designers architects stakeholders and vendors to drive projects toward successful outcomes.

You will be responsible for:

• Define and deliver Opportunities for Improvement (OFRs) aligned with tactical and long-term business and technology goals.

• Establish technical standards to optimize maintainability Mean Time to Resolution (MTTR) performance and release processes.

• Modernize and migrate legacy applications to the Verizon Consumer North Star Architecture.

• Author comprehensive high-level and low-level design documentation for all development initiatives.

• Engineer framework modules for the CXP Platform to address cross-cutting concerns and accelerate agile delivery.

• Defining the AI Strategy for automating manual work done in the areas of defect triaging outage triaging etc

• Evaluate business processes to anticipate requirements identify improvement areas and implement scalable solutions.

• Facilitate cross-functional ideation sessions to streamline omni-channel processes and enhance customer experiences.

• Capture and translate business objectives into accurate requirements ensuring shared understanding among all stakeholders.

• Develop system enhancements and architecture designs that drive modernization and adoption of North Star principles.

• Manage iterative requirements and delivery using Agile methodologies.

• In this hybrid role youll have a defined work location that includes work from home and assigned office days set by your manager.

Youll need to have:

• Bachelors degree or four or more years of work experience.

• Six or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.

• Expertise in microservices architecture design patterns and RESTful service development (including JSON authentication and authorization).

Even Better if have one or more of the following:

• Bachelors or Masters degree in Computer Science Information Technology or a related technical field.

• Hands-on experience with Spring Boot Spring WebFlux GraphQL and Reactive Programming.

• Cloud and infrastructure proficiency including AWS Docker and Kubernetes (EKS) along with Tomcat/Netty.

• AI & Automation: Advanced skills in developing AI agents to automate manual tasks (using Langgraph ADK A2A) and leveraging AI code generation tools (e.g. Cursor Claude Code Devin CoPilot) across the SDLC.

• Design & Documentation: Experience authoring comprehensive design documentation that adheres to UML standards.

• Tools & DevOps: Practical experience with Git Jenkins JIRA Ansible Sonar Kibana and Grafana; familiar with enterprise tools like Clarity Confluence and G-Suite.

• Core Competencies: Proven ability to manage multiple complex projects drive delivery and work effectively in a fast-paced team-oriented environment.

• Excellent Cross-Collaboration skills

• Strong presentation skills to communicate complex concepts effectively.

• Excellent written and verbal communications skills with fluency in English.

• Excellent analytical and problem-solving skills.

• Excellent organizational and time management skills.

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101000.00 - $194000.00.