Senior Ecommerce Manager (Mandarin speaking)
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Job Summary
Are you obsessed with data partner success taking action and changing the game If you have a whole lot of hustle and a touch of nerd come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points sophisticated machine learning and AI models Pattern optimizes and automates all levers of ecommerce growth for global brands including advertising content management logistics and fulfillment pricing forecasting and customer service. Hundreds of global brands depend on Patterns ecommerce acceleration platform every day to drive profitable revenue growth across 60 global marketplacesincluding Amazon eBay Tmall TikTok Shop JD and Mercado Libre. To learn more visitor emailemailprotected.
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweeks Global Most Loved Workplaces.
The Senior eCommerce Manager leads all aspects of Pattern brand partner go-to-market strategies. If you are great at nurturing partner relationships developing and executing business plans leading a team of ecommerce professionals and increasing operational efficiencies we want you to apply! These efforts extend across a variety of selling platforms including Amazon eBay and others. This is a full time role that works a hybrid schedule (60% in office each week) based in Lehi Utah.
What is a day in the life of a Senior Ecommerce Manager
- Nurture of a portfolio of 4-6 partner brands
- Lead the development and implementation of brand-specific marketplace selling strategies
- Run daily marketplace operations
- Serve as the marketplace expert with a deep knowledge of platform capabilities and business levers
- Evaluate competitive landscape and develop strategies to maximize business growth
- Lead all weekly monthly and quarterly meetings with brand partners
- Deliver the highest levels of operational execution
- Partner with Operations team to ensure optimal in-stock and inventory position
- Partner with Advertising team to develop brand-specific advertising strategies
What will I need to thrive in this role
- Fluency in both English and Mandarin is required with strong verbal and written communication skills
- Bachelors degree in business or related program
- Experience or marketplace commercial efforts (D2C Amazon etc.)
- Outstanding analytical and data management skills
- Self-motivated and proactive
- High ethical standards
What does high performance look like
- You follow through with all assignments in a timely manner
- You give 100% to all tasks and projects you are given
- You actively comment and participate in group collaborations
- You will take full ownership of your projects and follow through to completion
- You are detail-oriented and organized
What is the team like
- You will work with other Senior Ecommerce Managers and be supervised by the Director of Ecommerce. You will also be mentored by the VP of Ecommerce and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team and your brand partner executives to implement actionable solutions. Ideas and input are encouraged from all members.
What is the hiring process
- Initial phone interview with Patterns talent acquisition team
- Video interview with a hiring manager
- Onsite interview with a panel of department leaders
- Professional reference checks
- Executive review
Why should I work at Pattern
Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often we set big goals and work tirelessly to achieve them and we love our Pattern family. We also believe in having fun and balancing our lives so we offer awesome benefits that include:
Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive PayHealth Vision and Dental Insurance
401(k)
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
