Senior Director, Technical Program Management

KeyResponsibilities

TechnicalManagement and Execution - Technical Management:

Overseesthe delivery of products or services implementing and ensuring compliance withall third party security export accessibility and legal compliance requirements.

Leveragestechnical knowledge to identify risks manage scope estimate programtimelines request feasibility testing requirements and determine appropriateresources.

Leadsstrategic oversight and direction for the groups response to critical securityescalations ensuring appropriate access to information adjusting timelinesand communicating assessed risks and potential mitigation strategies withexecutives to align on the optimal proposed path to resolution.

Drivesstrategic forecasting of program demands and resource allocation collaboratingwith key stakeholders to validate predictions and optimize resource allocation.

Drivesthe continuous evolution of processes to enhance the reliability resilienceand scalability of the products or services leveraging cutting-edgetechnologies and best practices.

Developsstrategic priorities and plans regarding maintenance activities and ad-hocmaintenance.

TechnicalManagement and Execution - Technical Strategy and Execution:

Utilizestechnical knowledge to identify and manage program dependencies and risks.

Supportsrapid response to escalations coordinating within the group and communicatingto group members to assess risk determine mitigation strategies and executethe optimal proposed path to resolution.

Definesglobal strategies for various products including transitions to Oracle Cloudinfrastructure positioning the organization for successful innovation.

Establishesglobal delivery standards and guidelines ensuring alignment with Oracle bestpractices.

Engagesand leads global initiatives through all phases of Implementation IncidentProblem and Organizational Change activities including process automations.

ProgramOversight - Strategy and Decision-Making:

Overseesguidance provided to team members ensuring excellence in managing customerinteractions service teams and stakeholders.

Overseesand forecasts the scope milestones and objectives for each programorchestrating the collaboration of teams to drive the successful delivery ofprograms within their span of control.

Scopesand refines key performance indicators (KPIs) and develops measurement methodsto monitor evaluate and optimize group performance against established goals(e.g. scope timelines deliverable quality).

Drives aculture of effective collaboration and alignment of priorities developing acommunication strategy with partners and customers to achieve group goals.

ProgramOversight - Program and Operations Management:

Overseesstrategies that streamline comprehensive program plans that outline themanagement process for technical non-technical and cross-organizational scopeimpacting products and business.

Overseesthe work of program staff (e.g. development quality assurance customersuccess) developing strategies that ensure successful identification andmitigation of barriers including risks and issues in workflows.

Shapesthe long-term strategy for comprehensive program documentation (e.g. statusreports program plans) driving alignment with group objectives and businesspriorities.

Engageswith senior leadership to communicate program expectations progress andchallenges ensuring program management best practices are embedded at alllevels.

Sets thestrategy for program governance meetings ensuring alignment across theorganization and with senior leadership.

Createsand champions strategies to lead and direct global teams in achievingoperational or functional goals ensuring alignment with customer service levelagreements (SLAs) and productivity targets.

Overseesforecasting program demands funding and resourcing ensuring alignment withprogram goals.

Sets thestrategy for change management initiatives for programs such as priorityscope scheduling or requirement changes.

ProgramOversight - Risk Management:

Overseesthe development and execution of comprehensive risk mitigation strategiesdriving alignment across multiple teams departments and senior leadership onthese strategies.

Providesoversight on the analysis of costs benefits and return on investment (ROI)ensuring optimized program outcomes and group success.

Leveragesextensive technical expertise and resource options to champion seamlesssolution delivery and widespread adoption.

Shapesgroup adoption strategies influencing technical resource investments andexecutive stakeholders to drive long-term innovation and businesstransformation.

ProcessEfficiency - Process Optimization:

Establishesthe vision and strategic direction for program improvement across the groupembedding best practices into group-wide initiatives and ensuring long-termoperational excellence and scalability.

Overseesthe testing implementation and optimization of initiatives and solutions toachieve operational excellence and exceed business goals.

Setsdirection for optimizing methodologies ensuring seamless program executioncross-functional collaboration and the achievement of exceptional team andprogram outcomes.

ProcessEfficiency - Continuous Improvement:

Drivesinnovation through continuous improvement methodologies ensuring group-wideoperational efficiencies.

Shapesstrategic decision-making by embedding data-driven decision-making into broaderbusiness processes.

Providesstrategic priorities for initiatives to drive the direction of efforts toadvance solution availability reliability and security.

Iteratesprocesses based on feedback and KPIs analyzing results through retrospectives.

Reviewsthe definition of requirements and configurations of existing and newdevelopment tools where applicable in accordance with group goals and OKRs.

Collaborationand Program Leadership - Cross Functional Collaboration:

Leadsmeetings with senior leader stakeholders to align priorities drivecollaboration and achieve program objectives.

Consultsand advises department leaders to improve teamwork streamline processes andenhance operational efficiency across the group.

Sharesprogram updates and plans to senior leader stakeholders communicating complexinformation and driving informed decision-making processes.

Enhancesstakeholder engagement to inform and shape decision-making improving theexecution of programs across the group.

Collaborationand Program Leadership - Program Leadership:

Guidesprograms and initiatives to improve group efficiency setting strategicdirection for teams to shape these programs.

Identifiesareas for improvement develops and executes comprehensive change managementstrategies and ensures successful adoption of new processes or systems.

Adviseson the development and execution of strategic plans and initiatives aligningthem with group goals and objectives.

Ensuresthat the program team and other stakeholders are aligned with the program goalsand motivated identifying and addressing conflicts and issues.

Dataand Analysis:

Overseesthe execution of reporting and analytics initiatives ensuring enhancements togroup-wide program execution.

Alignsefforts across the group driving consistency in solving highly complex problemsimpacting the success of the program(s) including adherence to service levelagreements (SLAs).

Conductsanalysis and reviews results of the analysis which may include competitiveanalysis trend analysis and KPI analysis to drive data-informed decisions tosupport the program goals presenting findings with immediate teamsstakeholders.

StakeholderEngagement:

Fostersstrategic relationships with internal Oracle teams worldwide ensuring acollaborative approach to achieving organizational objectives and customersuccess within Oracle commitments.

Championscommitment and partnership within customer organizations influencing at highlevels to align Oracles offerings with customer strategies.

Promotesand empowers high-level collaborations with customer counterpart leads forcontinuous review and strategic improvements.

Ensuresproactive engagement and solution-driven approaches to drive strategicalignments with global customer needs.

Developsand presents high-level strategies to mitigate risks to customer satisfactionincluding the assessment of mitigation efforts and their impact on the groupsbroader objectives.

Overseesthe strategic alignment of varied priorities and existing Oracle commitmentsensuring optimal coverage and response to customer needs with minimal risk toprograms.

CoreResponsibilities

Planning& Execution:

Providesstrategic oversight on the management and execution of large-scale projects orinitiatives monitoring timelines deliverables and budgets when applicable toensure success. Sets strategies for appropriately delegating work settingpriorities and aligning projects with business needs. Drives the strategicplanning process across teams providing guidance on resources or timelines inanticipation of changes.

Collaboration& Partnership:

Sets astrategic direction for collaborating with cross-functional teams to ensurealignment of expectations and strategic objectives. Drives a culture ofteamwork empowering teams to build and maintain partnerships with businessleaders stakeholders and/or customers to contribute to organizationalsuccess. Promotes a culture of transparency and inclusivity where all voicesare valued and respected.

ProblemSolving:

Developsand implements strategies for specialized advanced problem-solving effortsacross the organization serving as an escalation point for highly complexoperational and/or technical issues. Oversees teams leveraging innovativetechniques to address significant ambiguous issues identify root causes andprevent recurrence reviewing solutions as needed.

ContinuousLearning:

Championscontinuous learning to maintain cutting-edge skills and influenceorganizational best practices. Inspires teams to build and maintain expertisein relevant areas by proactively monitoring emerging trends technologies andindustry standards to help position the organization as an industry to the organizations strategy for learning and developmentinfluencing leadership to foster learning opportunities for the team.

ContinuousImprovement:

Drives aculture of continuous improvement that sets a standard for efficient andeffective processes protocols and workflows across the organization. Overseeswork to implement large-scale approaches and methods for continued improvementensuring changes align with organizational goals. Sets the strategic directionprioritizes and approves the roadmap of improvement initiatives to maximizereturn on investments.

Performanceand Development:

Drivesand ensures consistent application of performance management strategiessystems processes and guidelines across the organization. Creates anorganizational culture of career development that encourages proactivelyidentifying and pursuing career development opportunities and guiding leadersto support their teams growth. Drives consistency in the application of talentdevelopment procedures and socializes performance expectations across theorganization. Partners with HR and executive leadership to envision and executea talent management strategy balancing budget and talent resources.