Senior Director, PDS, Learning

At Bristol Myers Squibb our employees often ask Who are you working fora question that fuels collaboration accountability and urgency in our work. Our purpose-driven culture inspires us to discover develop and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work opportunities for growth and a supportive environment that values inclusion wellbeing flexibility and comprehensive benefits. This is work that transforms the lives of patients and the careers of those who do it.

Position Summary

The Senior Director PDS Learning is accountable for the enterprise learning strategy operating model governance and execution that enable Product Development & Supply (PDS) colleagues to build and sustain the capabilities required to deliver medicines safely compliantly and efficiently. This leader sets the global direction for GxP and business learning translates PDS priorities and regulatory expectations into scalable learning solutions and partners with site and functional learning teams to ensure consistent standards with fit-for-purpose local execution.

The role leads the continued evolution of learning from a process-centric training model to an integrated business capability system grounded in risk performance simplification digital enablement and measurable outcomes.

The Senior Director also advances AI-enabled learning strengthens inspection readiness and learning governance and builds a high-performing global organization that develops talent enables subject matter experts and drives a culture of learning quality growth and continuous improvement. This position reports to the Chief Learning Officer and serves as an active senior member of the Enterprise Learning leadership team.

Key Responsibilities:

• Define and lead the global PDS Learning strategy multi-year roadmap operating model and portfolio aligned with PDS and enterprise learning priorities.

• Own the global GxP learning strategy and risk-based framework across PDS ensuring learning requirements are compliant role-based effective and proportionate to business and patient risk.

• Translate business strategy quality priorities inspection trends technology changes and workforce capability needs into an integrated learning agenda with clear outcomes investment choices and measures of impact.

• Establish and sustain governance standards decision rights and accountabilities across central functional and site learning teams to enable global consistency local ownership and reliable execution.

• Serve as the senior PDS point of accountability for GxP learning during audits and regulatory inspections; ensure rapid access to accurate learning evidence and lead remediation and sustainable corrective actions for learning-related observations.

• Partner with Quality Compliance Human Resources Digital/IT functional leaders and site leadership to identify capability risks remove systemic barriers and embed learning into business processes and performance improvement.

• Lead the design and deployment of scalable role-based capability solutions including onboarding qualification reskilling leadership development and critical technical and quality capabilities across roles levels functions and geographies.

• Create an ecosystem that equips subject matter experts and learning partners to design develop deliver and maintain effective learning solutions in accordance with common standards approved methods and lifecycle governance.

• Advance the shift from completion-based training to performance-focused learning by using human performance adult learning and continuous improvement principles to reduce time to proficiency errors rework and non-value-added training.

• Shape and execute the digital learning strategy including responsible use of AI and GenAI automation analytics and modern learning technologies to improve personalization access productivity content quality and learner experience.

• Establish performance measures scorecards service levels and governance routines that provide visibility to compliance quality capability operational performance customer experience and value realization; use insights to drive decisions and continuous improvement.

• Own portfolio prioritization and resource allocation for PDS Learning balancing regulatory commitments business-critical capability needs enterprise programs site demand capacity cost and risk.

• Lead annual and long-range planning for the function including goals workforce and succession plans vendor strategy technology needs and budget recommendations; ensure disciplined execution and transparent progress reporting.

• Define learning strategies for major business transformations product and technology introductions system releases organizational changes and integrations including mergers acquisitions divestitures and network changes.

• Provide learning leadership for system and process releases by assessing impacts segmenting audiences defining qualification needs and converting technical and process documentation into effective sustainable learning and performance support.

• Build external partnerships and benchmark against regulators industry peers professional networks and leading practices to anticipate emerging requirements and continuously improve the PDS Learning model.

• Lead coach and develop a diverse global team of leaders and professionals; establish clear accountabilities build critical capabilities and bench strength and foster an inclusive high-performing and service-oriented culture.

• Influence senior stakeholders across a complex matrix resolve competing priorities communicate risk and trade-offs and mobilize cross-functional teams to deliver enterprise outcomes without relying solely on direct authority.

• Champion the BMS Values and a strong Safety and Quality Culture ensuring learning decisions and solutions support patient safety data integrity compliance and sustainable business performance.

Qualifications & Experience:

Candidates should have significant experience and a demonstrated record of leading global learning capability or operational excellence organizations in a complex regulated matrixed environment. The successful candidate will combine enterprise strategy GxP and quality acumen operational discipline digital fluency and people leadership. They must be able to lead through significant change build credibility with senior executives and convert strategy into scalable execution and measurable outcomes.

Additional professional and personal requirements include:

• At least 15 years of experience in learning training quality operations organizational capability development or related disciplines; biopharmaceutical or life sciences experience strongly preferred.

• Bachelors degree in business administration operations management engineering life sciences education or a related field. An advanced degree in organizational development human resources business learning or a related field is preferred.

• Strong knowledge of GxP learning quality systems inspection readiness risk-based training data integrity and the regulatory expectations relevant to a global biopharmaceutical organization preferred.

• Demonstrated experience defining and leading an enterprise learning strategy operating model governance framework and portfolio across multiple functions sites and geographies.

• Proven success leading organizational transformation centralization service delivery change management continuous improvement and adoption across a complex matrix.

• Demonstrated ability to connect learning and capability investments to compliance quality workforce performance productivity time to proficiency and business outcomes.

• Experience leading learning technologies and operations including LMS governance digital learning analytics automation and responsible application of AI and GenAI.

• Strong business and financial acumen with experience in strategic planning portfolio prioritization resource allocation vendor management budgeting metrics scorecards and value realization.

• Exceptional executive communication judgment and influencing skills including the ability to frame risk make recommendations navigate competing priorities and escalate critical issues appropriately.

• Successful record of building leading and sustaining high-performing global teams including leading leaders coaching succession planning and developing organizational bench strength.

• Ability to influence outcomes beyond direct authority establish trusted partnerships and align senior stakeholders across PDS Global Quality Research and Development enterprise functions and sites.

• Strategic agility and execution discipline with the ability to make timely decisions while balancing patient compliance quality business people cost and delivery considerations.

• Strong program and change leadership capabilities with experience directing complex cross-functional portfolios from strategy through implementation and sustainment.

• External orientation and learning agility with the ability to anticipate regulatory technology workforce and industry trends and translate them into practical organizational action.

Decision Making:

• Accountable for aligning the PDS Learning strategy operating model portfolio and investments with PDS Global Quality Research and Development and enterprise priorities. Exercises independent judgment on matters affecting GxP compliance inspection readiness learning governance technology resources service delivery and organizational capability. Makes enterprise-level recommendations and daily decisions that balance patient and quality risk business impact people needs cost capacity and timely execution.

• Expected to identify and resolve complex cross-functional issues; determine when escalation is required; and provide clear options trade-offs and recommendations to senior leaders.

• Wrong decisions could affect regulatory compliance inspection outcomes workforce qualification business continuity productivity financial performance and the companys reputation.

• Decisions must follow company policies procedures and operating guidance.

Working Conditions:

• May require travel within the United States as well as international up to approx. 20% of total time.

• Work is performed in a typical office environment with standard office equipment available and used. Work is generally performed seated but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate and there are no abnormal conditions caused by noise dust etc.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

We hire for skills and capabilities not just credentials if this role excites you but doesnt perfectly match your resume we encourage you to apply anyway.

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully carefully considering the nature of the role required skills work location schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors and individual team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect you may be eligible to participate in our comprehensive benefit plans including wellbeing support retirement and financial protection benefits and insurance offerings (medical dental vision life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO) which provides paid time off without a set accrual limit subject to manager approval along with 11 paid company holidays each year.

Non-exempt employees RayzeBio employees and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval) 11 paid company holidays and 3 optional holidays.

Depending on eligibility employees may also have access to additional time-off benefits including paid sick leave up to two paid volunteer days per year summer hours flexibility and leaves of absence for medical personal parental caregiver bereavement or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Years Day.

U.S.-based job seekers can explore full benefit offerings at We Work

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