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Senior Director of Program Services
Job Location:
Job Location:
McKinney, TX - USA
Monthly Salary:
$ 90000 - 105000
Monthly Salary:
Posted:
13 August 2026 (23 days ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Samaritan Inn is a comprehensive homeless program that helps willing people gain dignity and independence.
Position Description
Position Title: Senior Director of Program Services
Reports to: Chief Programs Officer
Salary Range: $90000 - $105000
About the Samaritan Inn:
The Samaritan Inn is a comprehensive homelessness program committed to helping people regain stability independence andabove allrealize their inherent dignity. We believe that every person deserves to be seen heard and supported through services that honor their lived experience strengths and goals. We are a comprehensive housing program that supports individuals in realizing dignity and gaining independence and we do that through a variety of programming.
Summary of the Job:
The Senior Director of Program Services serves as the senior operational leader of the Programs Department and reports directly to the Chief Programs Officer. This senior leadership position is responsible for translating organizational strategy into operational excellence across Samaritan Inns comprehensive Housing Continuum. The Senior Director provides senior leadership and oversight for Samaritan Inns integrated continuum of homelessness housing and stabilization services ensuring every individual and family experiences dignity compassionate care and person-centered support throughout their journey; from community outreach and Front Door Assessment through residential housing with comprehensive wraparound services to permanent housing employment and lasting stability. This role ensures seamless coordination across programs while driving operational excellence organizational accountability innovation continuous improvement and measurable outcomes that advance Samaritan Inns mission of helping individuals and families move from homelessness to stability
The Senior Director ensures the organization operates as a unified housing system driving outcomes that support long-term stability and independence.
Essential Responsibilities
- Lead the daily operations of the Programs Division while ensuring alignment with organizational mission vision strategic priorities and performance expectations
- Translate the Chief Program Officers strategic direction into measurable operational results
- Ensure all programs function as one coordinated Housing Continuum focused on helping individuals and families achieve permanent housing stability which includes whole-person services such as comprehensive case management mental health counseling financial education and career development
- Provide senior leadership coaching supervision and development to directors managers and interdisciplinary teams while fostering accountability collaboration and continuous improvement
- Oversee implementation and continuous improvement of the Front Door Assessment and Navigation model
- Ensure consistent high-quality resident services using trauma-informed motivational interviewing and person-centered practices
- Monitor program performance using KPIs dashboards Salesforce data quality assurance reviews and resident outcomes
- Partner with the Executive Leadership Team including the Chief Program Officer on strategic initiatives organizational change accreditation and program expansion
Leadership Responsibilities
- Coach mentor and develop program leaders
- Establish clear performance expectations and accountability
- Lead succession planning and leadership development
- Promote a culture of dignity respect collaboration innovation and operational excellence
Financial and Compliance Responsibilities
- Assist in development and oversight of program budgets
- Ensure compliance with grants Funding entities Continuum of Care contracts policies and regulations
- Support resource allocation and operational planning
- Identify opportunities for efficiency and continuous quality improvement
Decision Making Authority
- Exercises independent judgment regarding program operations staffing recommendations operational priorities workflow improvements quality initiatives
- Day-to-day leadership decision consistent with organizational policies and strategic direction
Required Education/Experience
- Bachelors degree required masters degree preferred. Substantial senior leadership experience overseeing complex integrated housing or human service programs may be considered in lieu of masters degree
- Four (4) years of progressive leadership experience in housing homelessness behavioral health or human services leading team leaders
Preferred Experience
- Experience with residential or permanent housing programs
- Experience with HUD Continuum of Care funding grants and operational leadership preferred
- Familiarity with HMIS or Salesforce systems
- Background in workforce development or supportive services
- Robust performance management and data-driven leadership skills
Knowledge Skills & Abilities
- Senior leadership and systems thinking
- Strategic planning and organizational change leadership
- Operational excellence and performance management
- Financial stewardship and grant compliance
- Strong communication relationship building and conflict resolution
- Data-informed decision-making
- Ability to inspire develop and lead high-performing teams
Measures of Success (First 12 Months)
- Improved program alignment and collaboration
- Established KPIs and accountability systems
- Increased housing and employment outcomes
- Strengthened leadership team capacity
Compensation & Benefits
- Salary Range commensurate with experience
- Comprehensive benefits including health dental vision and retirement account
- Generous PTO and organizational commitment to staff wellbeing
- Opportunities for professional development and continued learning
Disclaimer and Equal Opportunity Statement: The Samaritan Inn has made every effort to accurately and thoroughly describe this position. However The Samaritan Inn reserves the right to modify add or remove duties at its sole discretion at any time with or without prior notice. This job description does not imply that these are the only duties essential or otherwise to be performed by the employee in this role. It is not an employment contract implied or otherwise and employment remains at will. Job requirements and responsibilities are subject to change to reasonably accommodate qualified individuals with disabilities. The Samaritan Inn is an Equal Opportunity Employer that values diversity of thought and experience. We do not discriminate based on race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information veteran status or any other characteristic protected by applicable law. We are committed to providing reasonable accommdations to individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability please contact All offers of employment at The Samaritan Inn are contingent upon the successful completion of a background check and reference checks. |
Required Experience:
Exec
