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Senior Director, Media Transformation & Operations
Job Location:
Job Location:
Springfield, VT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
14 August 2026 (21 days ago)
Posted:
Application Deadline:
11 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Senior Director of Media Transformation & Operations will lead the evolution of Best Buys media investment across enterprise media full funnel and retail media channels. This role is responsible for modernizing media operations driving efficiency through AI/automation and technology and enabling scalable growth across Best Buy Ads marketplace and enterprise marketing. The leader will partner cross-functionally within the media organization and across marketing product technology 3rd party providers and Ads sales to build a best-in-class media operation enabled by advanced automation AI adoption and data driven decisioning.
This role is remote eligible which means you will work virtually from home or another non-Best Buy location.However you must be located within a commutable distance to the Chicago metro area.The specific work arrangements may vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
This role is remote eligible which means you will work virtually from home or another non-Best Buy location.However you must be located within a commutable distance to the Chicago metro area.The specific work arrangements may vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
- Lead end-to-end transformation of media including planning buying trafficking reporting & optimization billing and ad ops
- Design and implement scalable operating models to support growth of Best Buy Ads (retail media network) and marketplace initiatives
- Identify workflow and process opportunities to increase speed and effectiveness across full funnel media process
- Lead media AI center of excellence developing and coordinating use cases and learning agenda and developing an AI-ready culture
- Drive adoption of automation AI and platform integrations to reduce manual workflows shorten speed to market and improve data driven decisioning
- Establish governance frameworks standard operating procedures and processes across all media channels
- Lead and manage relationships with key media platforms agencies and technology vendors
- Lead media operations inclusive of agency management portfolio budget management and billing across the enterprise and Ads
- Define ad ops strategy and standards across trafficking tagging QA and delivery
Basic qualifications
- 12 years of experience in media planning/buying operations ad operations or marketing transformation preferably within retail eCommerce or retail media networks. Familiarity with auction dynamics yield management and pricing strategies for owned media
- 12 years of experience in media platforms (e.g. paid social programmatic search) and ad tech ecosystems (DSPs ad servers clean rooms)
- Proven track record of leading large-scale build or transformation initiatives across people process and technology
- Lead mentor and scale a high-performing in-house team while also maximizing agency resources
Preferred qualifications
- Demonstrated success implementing automation and workflow tools in large organizations (e.g. Prisma WorkFront or similar systems)
- Experience managing agencies and external partners at scale
- Strong analytical mindset with experience in measurement frameworks attribution models and performance optimization
- Bachelors degree or higher preferred
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation where you live your full-time or part-time employment status and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location employment status salary or hourly status (exempt/non-exempt) and years of continued or bridged service.
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Remote Eligibility
This role is fully remote eligible but you must reside in one of the states approved for remote work.
If you are hired and are not working from one of the states listed you may be subject to corrective action up to and including termination.
Required Experience:
Director
About Company
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