Senior Director, Business Operations

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Job Description:

RAPP Chicago is looking for a Senior Director BusinessOperations to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision and empathy at scale.

As a global next-generation precision marketing agency we leverage data creativity technology and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefs behaviors and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data connected content and connected decisioning.

Our data analysts identify who that person is our strategists understand what they want and our award-winning technologists and creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group RAPP is comprised of 2000 creatives technologists strategists and data and marketing scientists across 15 global markets

YOUR ROLE:

As the Sr Director of Strategic Operations youll report to the SVP of Project Management and Operations and own the overall health of our portfolio from an operational standpoint. Youll lead a team of business and project operations professionals who handle all the operational work needed to successfully serve our government service clienteverything from coordinating portfolio-wide training to managing internal systems and keeping day-to-day operations running smoothly.

This is a strategic role that requires close collaboration with our Domain Leads and positions you as the voice of the client across all internal OMC initiatives. A big part of your job is building and maintaining strong relationships across the organizationwhether thats Finance Resourcing Recruiting or HR. Youll work to identify gaps and create the processes and partnerships that keep everyone aligned and working together effectively within the IAT/ TEAM ONE structure. Essentially youre the connector who breaks down silos and ensures our organization moves cohesively as one team to support the client.

YOUR RESPONSIBILITIES:

Financial Operations & Account Governance:

-Managing financial controls budget allocation compliance frameworks and internal controls across the account.

-Youll establish governance standards audit processes and financial policies that ensure accuracy compliance and transparency for all government billing and accounting requirements.

People Management & Team Development:

-Building coaching and developing high-performing operations and finance teams.

-Youll drive talent management succession planning and organizational restructuring as needed.

-Youre responsible for creating a culture of operational excellence and accountability within your teams while mentoring managers across the portfolio.

Cross-Agency & Cross-Functional Collaboration:

-Youll break down silos establish integrated processes and ensure seamless alignment across IAT/TEAM ONE structure.

-Your ability to influence without authorityacross government agencies internal stakeholders and external vendorsis critical to moving the organization cohesively.

Delivery Excellence:

-Identifying operational and financial gaps.

-Youll connect day-to-day operations to strategic goals ensuring processes support both compliance and efficiency while maintaining the highest standards of delivery to our government client.

REQUIRED SKILLS:

-8 years in business/financial operations with 6 years leading in a manager role

-Proven ability to lead and influence large cross-functional teams across multiple departments and the executive level without explicit authority

-Finance background or equivalent professional experience

-Change management expertise in leading organizational transformation with confidence and handles conflict constructively

-Strong executive presence; builds solid relationships across the organization and with external stakeholders

-Expert at process improvement and driving operational improvements company-wide

-Owns P&L and budget management across multiple departments

-Connects day-to-day operations to the bigger company strategy and goals

-Builds and develops high-performing teams; comfortable restructuring departments when needed

-Deep expertise in Quality Assurance financial operations compliance and internal controls

-Strong analytical skills; turns data into solid business recommendations and strategic plans

-Proficient with enterprise tools (Excel Word PowerPoint JIRA Workfront Smartsheets)

-Skilled negotiator with experience managing vendors and third-party relationships; handles conflict well and leads organizational change

Our hybrid work model:

RAPPs current hybrid model is designed to enable in-person connections and collaboration that is core to our culture while also supporting flexibility for all employees. As such we have the option to work from home two days per week.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance 401(k) stock options Healthcare & Dependent Flexible Spending Accounts vacation sick and personal days and positive activism days paid parental leave and disability benefits. For more information regarding Omnicom benefits please visit . A reasonable estimate of the salary for this role at the time of posting is $165000 - $185000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including but not limited to: skill set experience and training certifications; etc. This is an exempt position. If your requirements fall outside of this range you are still welcome to apply.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

$165000-$185000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.