Senior Deal Desk Specialist

Were looking for a Senior Deal Desk Specialist who will strengthen our Global Sales Operations team. Reporting directly to the Head of Sales Operations youll work closely with Sales functions worldwide including Sales Pre-Sales Channel and MSP teams as well as Finance Legal and Security. Youll bring business insight and coaching to the table helping to increase the velocity of our sales engine.

This is a unique opportunity to join a booming software business in a role that directly shapes business agility and success.

This is a hybrid Position that requires 3 days onsite per week based out of our Boston MA office.  Candidates MUST live within commutable distance to Boston.

Responsibilities: 

 Own end-to-end management of the Deal Desk ensuring speed and consistency across the deal lifecycle.

• Manage the deal queue organize deal reviews and drive timely decision-making to keep Deal Desk output on track
• Define measure and report on Deal Desk SLAs to ensure consistent turnaround and accountability
• Review complex deals and provide recommendations on pricing positioning and deal structure
• Serve as the primary point of contact for the Sales team on deal-related questions
• Review and approve partner contract terms in line with company policy
• Facilitate contract reviews and redlining with Legal Sales and external parties
• Support the Sales team in responding to RFPs and RFQs
• Maintain clear communication channels and auditable approval records for any deviations from standard terms and conditions
• Help shape and steer pricing and packaging strategy and initiatives
• Document policies and guidelines and deliver related sales training
• Support cross-functional projects including new process design and system enhancements

Qualifications :

• 57 years of relevant experience
• SaaS B2B software industry experience required
• Proven experience supporting Deal Desk operations and complex deals
• Excellent communication skills
• Strong business acumen
• Strong sense of ownership and a results-driven mindset
• Passion for business support with a willingness to go the extra mile
• Process- and systems-oriented with strong attention to detail and controls
• Ability to multi-task in a fast-paced environment while meeting tight deadlines
• Strong team player with excellent interpersonal skills
• Understanding of the importance of data management and integrity
• Bachelors degree required; Masters degree preferred
• Strong command of Microsoft Office

Additional Information :

We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60 languages. We are positive we get things done we keep growing and we are one team we are Nexthink. We believe actions are stronger than words when it comes to diversity inclusion and equity in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health dental vision as well as access to life insurance long-term disability and accidental death/personal loss coverage. 

In addition we offer: 

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country role level experience and skills. The range displayed on each job posting reflects Nexthinks good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

Remote Work :

No

Employment Type :

Full-time