Senior Data Analyst, Health Operations (MSO)

Our ever-evolving suite of Heath and Wellness products for iPhone and Watch are helping our users live more active healthier lives. Be ready to make something great when you come here. Dynamic inspiring people and innovative industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. nnImagine what you can do here. AC Wellness Network LLC is a subsidiary of Apple Inc. and is an exclusive management services organization (MSO) for AC Wellness a dedicated independent medical group that serves Apple Wellness Centers in Santa Clara Valley and digitally across the US. Our mission is to deliver the worlds best healthcare experiences for Apple employees and their families.

We are seeking a senior individual contributor at the intersection of deep analytical work and strategic business this role you will own the analytical frameworks metrics and reporting that tell the story of how the business is performing and where it is headed. You bring the rare ability to build rigorous scalable data solutions and translate what they reveal into forward-looking insights that influence how clinical and operational leaders plan invest and act. If you believe that the most powerful analytics isnt just about answering questions its about shaping the questions worth asking this role was built for will own the design and build of business reporting from the ground up for launch of new services. You will partner closely with clinical operational product and engineering teams to define how the service measures success and to translate complex data into insights that drive real decisions. Beyond the immediate launch scope this person will serve as a leader within the analytics function setting standards helping shape what a world-class healthcare analytics team looks like at scale and operating with a high degree of autonomy. This is a high-impact role for someone who brings deep craft in data and visualization strong executive presence and the drive to do their best work in a mission-driven environment.n

Own the design development and ongoing governance of analytical frameworks and KPI systems for health operations defining what the business measures how it measures it and building the reporting infrastructure that makes those metrics actionable across operational as both the analytical engine and strategic insight partner conducting deep quantitative analyses to surface the trends that matter most and translating those findings into clear narratives and data-driven recommendations that directly influence business as the primary analytical partner to health operations leadership partnering to define goals pressure-test assumptions monitor performance against plan and proactively surface risks and opportunities before they become scalable reporting including establishing the reporting foundation for new service and feature and champion analytics standards and best practices across the team driving scale efficiency and consistency in how data is with analytics engineering to ensure reporting infrastructure is built on a scalable well-documented data foundation ensuring solutions are structured for self-serve access and trusted across the organization as a single source of truth.n

Bachelors Degree in Statistics Data Science Biostatistics Business Healthcare Operations Research or a related field.n7 years of experience in business insights data analytics or a strategy u0026 analytics role with at least 2 years in a lead or senior individual contributor contributing to the development of KPIs or operational metrics including working with stakeholders to document definitions validate calculation logic and maintain consistency in reporting over ability to influence clinical and operational stakeholders and drive cross-functional alignment without direct ability to translate complex ambiguous business problems into structured analytical frameworks and actionable SQL proficiency and experience with Python or equivalent scripting for data analysis paired with the ability to communicate findings clearly to both technical and non-technical with data visualization tools such as Tableau or AWS QuickSight for analysis insight synthesis data product delivery and executive to be onsite; this role is a hybrid in-person position

Business insights data visualization analytics or reporting experience preferably in a healthcare delivery business acumen with the ability to rapidly understand health operational workflows clinical program performance and patient experience drivers and apply that context to build strategically meaningful building analytics capabilities in early-stage or launch contexts designing business reporting and insight frameworks from zero to with KPI and performance management frameworks such as OKRs or operational scorecards and an interest in how data infrastructure supports tracking and accountability at in health operations clinical operations or healthcare delivery analytics with an understanding of how patient experience clinical quality care utilization and operational efficiency metrics work together to shape care with cloud-based data platforms (AWS preferred) and an interest in how AI and analytics techniques can enhance healthcare analytics workflows and accelerate clinical and operational experience leading analytics efforts across cross-functional teams with the ability to set direction and influence clinical and business communication social and presentation skills with meticulous attention to detail.n