Senior Creative Intelligence Manager

Were building a Frontier Marketing organization that learns faster activates smarter and delivers measurable business outcomes at scale. To accelerate this transformation were seeking a Senior Creative Intelligence Manager to own one defined campaign or learning workstream within our System of Learning (SOL). The role connects creative work to performance and turns repeatable insights into better creative and social marketing decisions.

This hands-on role executes agreed priorities and methods with regular leadership guidance. Partner across Creative Social Global Media Data Science and Analytics to run learning cycles analyze creative performance and translate results into actionable recommendations. Align day-to-day collaborators through evidence and peer collaboration escalating conflicting priorities and decisions outside the workstreams remit. The role operates within established strategy and governance and has no people-management responsibilities.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Social Media Analytics Expert

Bring a specialty in social media analytics to understand how content performs across organic paid and creator channels. For assigned campaigns or workstreams analyze engagement audience behavior social listening and creative performance using established measurement frameworks. Translate findings into clear recommendations for content optimization and testing partnering with social creative and media teams to maintain consistent reporting and document actionable learnings.

Run the System of Learning workstream

Run SOL learning cycles for one defined campaign or learning workstream following agreed priorities and methods with regular leadership guidance. Maintain operating processes learning cadences and documentation; apply approved governance and data standards and identify process improvements for leadership review.

Partner with Global Media Data Science and Analytics to connect the assigned campaigns creative activations with campaign audience and performance data. Coordinate day-to-day requirements and dependencies for agreed integrations using established enterprise data systems.

Execute agreed tests and deliver insights

Execute agreed test-and-learn plans within the assigned campaign or learning workstream. Refine hypotheses with leadership and measurement partners coordinate creative inputs conduct hands-on analysis and document results and follow-up. Use agreed measurement frameworks and incorporate audience feedback and test results into learning cycles.

Translate findings into actionable creative and social recommendations within approved priorities and budgets. Explain the evidence and limitations and propose practical next steps for review. Escalate decisions about the broader learning agenda investment priorities and resource trade-offs to leadership.

Maintain playbooks and reusable content

Maintain playbooks best-practice libraries and modular storytelling and content resources for the assigned workstream. Document insights and share relevant findings with day-to-day partners so effective approaches can be reused within established standards.

Monitor digital messaging competitor activity and conversation trends with partner teams to identify creative opportunities relevant to the assigned workstream. Apply approved AI-driven creative workflows and automation to accelerate insight synthesis content adaptation and learning documentation with appropriate review and quality controls.

Own delivery and coordinate collaborators

Own the quality documentation and timely delivery of analyses and outputs for the assigned campaign or learning workstream. Align milestones and dependencies with day-to-day collaborators provide progress updates and escalate conflicting priorities delivery risks or decisions outside the agreed scope. This role does not include hiring direct-report supervision performance reviews or people-management accountability.

Synthesize performance data and relevant trends into concise findings and recommendations for marketing partners and leadership. Partner with measurement specialists to report ROI learning outcomes and workstream impact using agreed measures explaining limitations and recommended next steps.

Embody our Culture and Values.

Required / minimum qualifications

• Bachelors Degree in Business Marketing Communications Literature or related field AND 3 years integrated marketing (e.g. digital relationship social media campaign) event management marketing strategy business planning marketing operations or related work experience
  • OR equivalent experience.

Additional / preferred qualifications

• Masters Degree in Business Marketing Communications Economics Public Relations or related field AND 3 years integrated marketing (e.g. digital relationship social media campaign) event management marketing strategy business planning marketing operations or related experience OR Bachelors Degree in a listed or related field AND 7 years of the same experience OR equivalent experience.
• Experience delivering hands-on creative analytics for a defined campaign or learning workstream applying agreed methods collaborating with peers and translating evidence into actionable recommendations.
• Experience operating marketing intelligence processes and learning cycles for a defined workstream including maintaining documentation and playbooks.
• Experience aligning day-to-day cross-functional collaborators including regional or global partners on milestones and dependencies and escalating conflicting priorities.
• Experience integrating campaign data audience insights and performance signals into creative recommendations and test plans.
• Experience applying AI-driven creative workflows and automation to day-to-day marketing work.
• Experience with modular storytelling and reusable content systems.
• Experience in enterprise or business to business (B2B) marketing environments.

#E&Ejobs

Integrated Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106400 - $203600 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $137600 - $222600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC