Senior Content Analyst

Agency:

Critical Mass

Job Function:

Strategy and Planning

Job Subfunction:

Account Planning and Brand Planning

Job Description:

This is a rare high-impact position at the intersection of cutting-edge AI technology and complex government regulation. Youll serve as the organizations primary subject matter expertbringing order governance and strategic control to AI implementation in one of the most heavily regulated environments in Fortune 500 government contracting. Unlike generic content or marketing roles youll architect backend frameworks taxonomies compliance guardrails and quality assurance protocols that allow emerging AI to work safely and effectively in a bureaucratic compliance-heavy environment. Youre the bridge that brings control back to risk-averse clients who fear losing control to automation.

*Please note that you must be located in Chicago to be considered for this role. Remote work is not applicable.


You Will:

- Serve as the go-to subject matter expert across all content and AI-related project work streams
- Establish and maintain content governance frameworks taxonomies metadata standards and business rules
- Define guardrails safety protocols and compliance requirements for AI/LLM use in a heavily regulated government environment
- Inventory audit and assess existing content and digital assets; implement automated processes for content discovery
- Develop content standards quality controls and compliance policies
- Flag content that bypasses proper review processes and coordinate corrections
- Collaborate cross-functionally with UX Creative SEO and Content teams across multiple concurrent projects
- Monitor AI performance and content quality metrics; implement corrective actions
- Translate complex regulatory and business requirements into clear content guidelines and operational frameworks
- Work closely with the Director of Content on tactical oversight and strategic initiatives


You Have:

- 7 years in content management strategy content operations technical content architecture or content analysis
- 3 years with AI/GenAI experience specifically in heavily regulated industries (government financial services healthcare)
- Proven experience with content governance quality assurance and compliance
- Proficiency in Microsoft Excel CMS platforms and understanding of taxonomy & metadata
- Technical content strategy background (NOT copywriting or editorial calendar experience)
- Meticulous attention to detail intellectual curiosity and the initiative to discover insights independently
- Ability to translate complex requirements into clear guidelines and documentation
- Comfort navigating complex bureaucratic and highly regulated environments

Preferred: Airtable Figma CMS auditing experience SEO knowledge AI implementation in regulated industries

This position requires candidates to obtain a Level 2 Security Clearance in accordance with U.S. government regulations. As such only U.S. citizens or permanent residents (Green Card holders) are eligible to apply. Chicago: $85000-$120000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.