Senior Consultant, Child Support Enforcement Project Manager

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

As part of a multidisciplinary team serve as the Project Manager for federal child support enforcement modernization support initiatives focused on child support technology modernization program operations certification readiness and systems transformation. Lead day-to-day project execution manage team activities and deliverables coordinate with federal staff state IV-D agencies technology partners and project teams and provide strategic direction to support modernization planning implementation oversight risk management and long-term program effectiveness.

Responsibilities may include:

• Provide project management leadership and oversight for child support enforcement modernization program operations and systems transformation support activities.

• Manage project workplans schedules milestones deliverables staffing assignments and internal coordination to ensure timely high-quality execution.

• Provide strategic direction across workstreams helping the team translate federal and state priorities into actionable plans decision points and client-ready products.

• Oversee risk issue and dependency management including identifying project risks developing mitigation strategies escalating concerns and tracking resolution.

• Manage and provide direction to a multidisciplinary team supporting CSE modernization activities including program policy technology data research and communications workstreams.

• Serve as a primary client-facing point of coordination maintaining strong relationships with federal staff state IV-D agencies technology partners and internal leadership.

• Oversee support for the review and analysis of Advanced Planning Documents (APDs) feasibility studies certification materials modernization roadmaps procurement strategies and implementation plans.

• Guide development of modernization frameworks playbooks procurement guidance reusable assets knowledge management resources and technical assistance products.

• Lead planning and facilitation for interviews workshops listening sessions stakeholder engagement activities and client meetings.

• Oversee analysis of modernization portfolios project performance certification readiness financial data governance structures vendor performance and implementation risks.

• Review and guide executive briefings reports strategic communications presentations decision memoranda dashboards portfolio analyses and implementation support materials.

• Coordinate across data technology and program teams to identify modernization opportunities lessons learned leading practices and cross-state trends.

• Support continuous improvement by monitoring project performance strengthening internal processes improving quality controls and ensuring lessons learned inform future work.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD PUBLIC TRUST; candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Bachelors Degree

• FIVE (5) or more years of professional experience including direct project management experience leading complex federal state or human services initiatives.

What Would Be Nice To Have:

• Bachelors or Masters degree in human services social work public administration business administration information systems project management or a related field.

• Project Management Professional (PMP) certification or other recognized project/program management certification.

• Demonstrated experience managing projects teams workplans schedules deliverables risks issues dependencies and competing priorities.

• Experience providing oversight strategic direction and quality control across multidisciplinary teams and complex workstreams.

• Experience managing client relationships facilitating decision-making preparing leadership communications and coordinating across federal state vendor and internal stakeholders.

• Direct experience supporting child support enforcement (IV-D) programs state child support agencies federal child support initiatives or related human services programs.

• Strong understanding of the child support enforcement program including IV-D program operations policy considerations federal-state roles modernization drivers and system certification context.

• Experience supporting child support technology modernization system implementation certification readiness APD development or review feasibility studies procurement activities or federal funding requests.

• Experience with governance vendor oversight project performance monitoring risk management stakeholder engagement and implementation planning.

• Ability to translate complex program policy technical financial and operational concepts into actionable recommendations for federal and state stakeholders.

• Excellent organization communication facilitation collaboration and leadership skills.

• Ability to manage multiple priorities anticipate client needs drive accountability and deliver high-quality products in a fast-paced environment.

• Proficiency in Microsoft Office Suite including PowerPoint Excel Word Teams and project tracking tools.

• Experience supporting federal child support modernization initiatives with the Office of Child Support Services (OCSS) Office of Child Support Enforcement (OCSE) or similar federal-state program environments.

• Exposure to specific modernization approaches such as system transfers re-platforming refactoring modular modernization shared services or phased implementation.

• Experience supporting federal approval oversight or assurance activities including IV&V certification reviews APD strategy or modernization investment planning.

• Experience using expenditure reporting financial trend analysis cost-benefit considerations or performance metrics to inform strategic modernization decisions.

• Familiarity with analytics dashboard development visualization tools or portfolio reporting used to support executive decision-making.

• Familiarity with human-centered design business process improvement interoperability reusable assets or continuous improvement approaches in public-sector technology environments.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.