Senior Commercial Insurance Account Manager

Seeking an experienced Senior Commercial Insurance Account Manager to manage and grow a portfolio of commercial insurance accounts. This role involves building robust client relationships delivering exceptional service and fostering long-term client satisfaction. The ideal candidate will have strong organizational skills deep knowledge of the commercial insurance sector and a proactive solutions-oriented approach to excel in a fast-paced client-focused environment.

• Develop and maintain strong relationships with new and existing commercial insurance clients.
• Manage a portfolio of commercial insurance accounts ensuring coverage adequacy and timely resolution of client inquiries.
• Collaborate with underwriters carriers and team members to negotiate favorable policy terms conditions and premiums.
• Conduct risk assessments and recommend comprehensive insurance solutions to meet client needs.
• Oversee account reviews including policy renewals endorsements and adjustments.
• Stay current on insurance products market trends and regulations to provide expert advice.
• Lead the claims management process ensuring smooth and efficient resolution.
• Identify growth opportunities through cross-selling and upselling insurance products and services.
• Deliver presentations and detailed reports to clients outlining performance trends and recommendations.
• Mentor and support junior account managers as required promoting a collaborative team culture.

• Educational background: Bachelors degree in Business Administration Finance Insurance or a related field preferred OR equivalent professional experience.
• Experience: At least 5-7 years managing commercial insurance accounts.
• Proven expertise in client service relationship management and achieving growth targets.
• Licensing: Current and active Property and Casualty (P&C) insurance license required.
• Strong understanding of commercial insurance lines including property liability and workers compensation.
• Excellent communication skills (verbal and written) for effectively addressing complex topics.
• Proficient in utilizing insurance management platforms tools and Microsoft Office Suite applications.
• Strong organizational analytical and problem-solving skills.
• Ability to work collaboratively within a team environment while independently managing responsibilities with professionalism.

• Experience managing large or complex commercial insurance accounts.
• Specialized certifications or advanced knowledge of niche insurance products or industries.
• Proven adaptability to evolving market conditions and diverse client needs.

• Salary: $120K (depending on experience)
• Competitive benefits package 401(k) paid time off professional development opportunities etc.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

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