Senior Client Relationship Manager (Hybrid)
Edgewood, NM - USA
Job Summary
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is hiring! Join our team as a Senior Client Relationship Manager and lead complex proxy solicitation campaigns for top-tier this highly visible client-facing role youll partner across teams to deliver successful projects on time and within budget while providing strategic guidance throughout the campaign lifecycle. Bring your project management expertise collaborative approach and passion for mentoring others to help drive exceptional client outcomes.
Responsibilities:
- Leads and coordinates implementation of multiple medium to large complex project initiatives using proven project management tools and methods working closely with cross-functional teams and resources to achieve key milestones within identified and established project timeframes.
- Assigned to Broadridges most high profile top tiered clients monitoring and communicating to key stakeholders project objectives achievements milestones challenges and issues and reporting on project status.
- Collaborates effectively to identify creative alternatives to project challenges leads subject matter experts to resolve project challenges removing obstacles and impediments to ensure business and operational objectives are met.
- Provides training coaching and guidance to more junior staff members on project related tasks
- Serves as a role model for team displaying leadership integrity and innovative ideas ensuring that Broadridge policies and procedures are followed.
- Understands Broadridge pricing models and billing procedures monitoring project costs ensuring projects remain on budget and maintains open communication regarding budget with clients.
- Understands Broadridge programming and technologies as well as system capabilities in order to provide guidance and consult with clients.
- Able to communicate across all levels of an organization including legal compliance programming operational and production areas having an understanding of all tasks and challenges related to project and proxy management.
- Leads and coordinates all tasks assuring timely completion of all aspects of a campaign including data processing typesetting operations programming billing special handling and tabulation.
- Ability to lead and collaborate on proposal and system enhancement efforts including project scoping and assessing effort required.
Qualifications:
- 3 years of project management experience
- 3 years of mutual fund industry and/or insurance product knowledge
- Solid and extensive written and oral communication skills
- Excellent presentation skills
- Highly proficient in Word Excel and PowerPoint
- Highly organized with ability to meet tight and competing deadlines
- Detail oriented with ability to multi-task
- Able to conceptualize innovative and creative approaches to project challenges
- Bachelors degree or equivalent experience preferred
Compensation Range: The salary range for this position is between $90000-$110000 USD. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
Use of AI in Hiring
As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.
Required Experience:
Senior IC
About Company
Broadridge, a global technology leader with solutions that power investing, governance, and communications for clients and the financial industry.