Senior Client Director, Strategic Accounts

Senior Client Director
AI-Driven Commercial Effectiveness

ABOUT ODAIA

ODAIA noun odaia oh-day-yeah
An Ancient Greek word referring to ōdē the word for song and the root of melody harmony and orchestra. We chose it deliberately: the best commercial intelligence doesnt just inform it orchestrates.

ODAIA delivers AI-powered commercial intelligence for life sciences - unifying data accelerating results and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIAs AI platform transforms complex data into predictive personalized insights enabling commercial leaders to understand their customers anticipate prescribing behaviors and make the informed strategic decisions that bring therapies to patients faster.

OUR MISSION

Reducing patients time to therapy by facilitating meaningful interactions with healthcare providers through human-centric software powered by AI.

WHATS ON OFFER

Reporting to the Managing Principal AI-Driven Commercial Effectiveness the Senior Client Director is the commercial engine within ODAIAs cross-functional GTM team. This is not a traditional account management role;It is a high-autonomy high-impact sales leadership position designed for a strategist who thrives at the intersection of complex selling and long-term account growth.

The Mission: A Hunter with a Farmers Mindset

You will own the full commercial lifecycle from identifying white space and qualifying high-value prospects to orchestrating complex deal executions and securing the close. Your success isnt just measured by the initial contract but by the executive-level relationships and account depth you build to drive sustained multi-year expansion.

The Pod Structure: Integrated Execution

You wont operate in a silo. You will lead and collaborate within a cross functional specialized team (Pod) alongside:

Managing Principals: Your strategic partners and executive sponsors. They provide the high-level industry vision navigate C-suite blockers and ensure your pods commercial strategy aligns with ODAIAs AI roadmap.
Solution Engineers: To bridge the gap between AI capabilities and client needs.
Business Acceleration Partners: To ensure seamless onboarding and rapid time-to-value.
Marketing Leads: To sharpen the narrative and drive demand within your target accounts.

WHAT YOU WILL DO

Enterprise Sales & Revenue Growth

• Own and drive new business acquisition across mid-market and enterprise Life Sciences organizations with full accountability for pipeline generation deal progression and revenue targets
• Lead complex multi-stakeholder sales cycles navigating commercial SIP SFE and IT buying groups to build consensus and close
• Identify whitespace opportunities across business units therapeutic areas and brands to expand ODAIAs footprint within strategic accounts
• Develop compelling business cases that connect ODAIAs AI-driven insights to measurable commercial outcomes - revenue acceleration field productivity and competitive advantage

Consultative Client Engagement

• Lead with outcomes not features - challenge the status quo and help clients rethink how predictive intelligence and Next Best Action strategies can transform commercial performance
• Conduct strategic discovery conversations that uncover pain points across commercial organizations translating complex analytics into executive-ready narratives
• Build and deepen executive-level relationships with decision-makers across Director VP and C-suite levels positioning ODAIA as a long-term transformation partner - not a transactional vendor
• Serve as the primary commercial point of contact for key accounts maintaining alignment across internal and client stakeholders throughout the customer lifecycle

Pod Collaboration & Deal Execution

• Operate within ODAIAs cross-functional pod model alongside Solution Architecture Business Acceleration Product and Customer Success to co-create value-driven proposals and demonstrations
• Partner with the Managing Principal to shape account strategy prioritize high-value opportunities and ensure seamless transition from strategic win to activation
• Translate ODAIAs predictive modeling AI orchestration and platform capabilities into clear commercial impact during client-facing engagements
• Maintain disciplined pipeline management forecasting and CRM hygiene (Salesforce) ensuring pipeline health through proactive opportunity development

Market Intelligence & Product Influence

• Bring real-world market insights competitive intelligence and client transformation needs back to Engineering and Product to influence roadmap priorities
• Identify emerging shifts in omnichannel strategy NBA orchestration and AI adoption across the pharma landscape
• Represent the voice of the customer internally to help inform product evolution and market positioning

WHAT YOU BRING
Sales Track Record & Commercial Pharma Expertise

• 8-12 years of enterprise SaaS analytics or technology sales experience within the Life Sciences commercial ecosystem with a consistent track record of exceeding quota
• Proven success managing complex sales cycles with multi-stakeholder buying groups across pharma commercial SIP SFE and IT organizations
• Deep understanding of the pharma commercial landscape including brand launch strategies field effectiveness omnichannel strategy and how AI/predictive analytics drive commercial impact

Consultative Selling & Executive Presence

• Strong consultative selling skills with the ability to lead value-based discussions reframe client challenges and build business cases that connect technology to P&L outcomes
• Demonstrated ability to engage with and influence senior executives (VP C-suite) across complex enterprise organizations
• Excellent communication negotiation and presentation skills - able to translate technical jargon into Commercial ROI with clarity and confidence

Operational Agility & Growth Mindset

• Self-starter who thrives in a lean high-autonomy high-growth environment and finds building the engine while mid-flight exhilarating
• Can shift from strategic account planning to hands-on deal execution in the same hour - a bias for action over perfection
• Experience using CRM and sales engagement tools to manage pipeline reporting and account strategy
• Hands-on experience leveraging AI tools and agentic workflows to accelerate productivity - at ODAIA we dont just deliver AI we live it

WHAT WE OFFER

Values-Based Culture

• We Ignite Innovation Own It and Stand Together

AI-Native Environment

• At ODAIA we dont just deliver AI - we live it. We use AI and agentic automation to 10x our efficiency and impact encouraging constant curiosity in leveraging and integrating AI

Comprehensive Rewards

• Meaningful stock option grants immediate medical/dental enrollment and flexible time off

Remote-First Flexibility

• WFH flexibility with intentional high-value in-person collaboration and socials

LOCATION & BUSINESS TRAVEL

ODAIA is a remote first organization with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.

This role requires travel within the US and Canada to support strategic customer meetings industry conferences and internal meetings and offsites.

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

JOB PROCESS & INTERVIEW DISCLOSURE

ODAIA does not use artificial intelligence (AI) to review applications filter or analyze resumes.

Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.

We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview in accordance with applicable employment laws.

Compensation is discussed with candidates early in the interview process to ensure alignment. Final compensation is determined through a comprehensive review of the successful candidates unique skill set specialized experience certifications and other relevant considerations and is based on current market data and internal pay and equity frameworks and structures. This role is also eligible for health benefits stock options and flexible time off policies as mentioned above.

Position Status: This is a newly created position and not related to an existing position vacancy or departure.

DIVERSITY EQUITY & INCLUSION

ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included valued respected and heard. We are committed to creating a diverse workplace free from discrimination on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status disability status or any other characteristics protected by local laws regulations or ordinances.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process please contact us at emailprotected.