Senior Category Manager (STC)
Austin, TX - USA
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Who You Are
Are you an experienced Senior Category Manager looking to shape the strategy and growth of one of eBays most dynamic and enthusiast-driven businesses
The eBay Collectibles Team is looking for a Senior Category Manager Sports Trading Cards to define category strategy work closely with our top sellers and partners and deliver GMB and profit this role you will work externally with sellers brands and industry stakeholders and internally with Product Marketing Finance Analytics Customer Service and Business Development teams to drive meaningful business impact.
You will play a critical role in growing selection improving buyer and seller trust enhancing the customer experience and building scalable mechanisms that support both large strategic accounts and the broader B2C and C2C seller ecosystem. This is a unique opportunity to help shape one of eBays most important categories by combining marketplace strategy seller leadership cross-functional execution and deep customer understanding.
The Opportunity
The eBay Collectibles team is seeking a dynamic Senior Category Manager to lead and grow our Sports Trading Cards business. This role presents an exciting opportunity to influence one of the most passionate visible and high-impact segments of eBays marketplace. You will help define and execute the categorys strategic priorities identify opportunities to accelerate growth and partner across the organization to bring new ideas and capabilities to market.
The Impact You Will Make Here
Category Strategy
Develop and execute the annual operating plan for the Sports Trading Cards category using market insights customer behavior and industry trends to drive growth improve competitive positioning and expand eBays leadership in the space.
Seller Performance
Build strong relationships with top sellers and strategic partners helping them understand the key drivers of performance on eBay and supporting them in executing against growth opportunities operational improvements and business plans.
Grow Selection
Identify key inventory opportunities across sports trading cards and adjacent categories partner with sellers to unlock high-priority selection and work with Business Development to onboard new sellers brands and supply sources that strengthen the marketplace.
Business Reporting
Analyze category performance and partner with Analytics to develop reporting that surfaces key headwinds tailwinds and business drivers. Track and communicate critical metrics including conversion ASP GMV listings growth buyer and seller growth trust metrics and customer satisfaction on a weekly monthly and quarterly basis.
Improve Buyer and Seller Trust
Lead initiatives that improve trust across the marketplace helping buyers and sellers feel more confident transacting on eBay. Partner cross-functionally to identify root causes prioritize solutions and improve the overall health of the category.
Improve the Customer Experience
Work with consumer insights sellers and buyers to identify pain points across the end-to-end collecting journey. Translate those insights into clear recommendations and partner with Product and Customer Service teams to drive meaningful improvements.
Site Merchandising and Retail Moments
Help define key moments across the trading card calendar including hobby releases tentpole events and seasonal opportunities partnering with merchandising and marketing teams to increase visibility relevance and GMV growth across homepage and category experiences.
Cross-Functional Leadership
Lead projects that require close collaboration across Product Marketing Finance Analytics Customer Service and Business Development. Influence priorities align stakeholders and drive execution against initiatives that improve selection trust growth and customer experience.
What You Bring to the Team
7 years of relevant experience in an online retail marketplace ecommerce or merchandising environment
Bachelors degree required; MBA preferred
Strong experience using data and insights to identify opportunities assess performance and influence strategy
Significant experience working cross-functionally with teams such as Product Management Marketing Finance Analytics and Customer Service
Experience influencing and negotiating with external partners sellers and stakeholders
Strong project management skills with the ability to lead multiple workstreams simultaneously
Executive-level presentation and communication skills including the ability to clearly and convincingly articulate complex concepts
Ability to prioritize effectively and adapt quickly to changing business needs and marketplace dynamics
Proactive creative problem solver with a strong bias toward action and ownership
Passion for Sports Trading Cards with broader curiosity about Collectibles and the enthusiast marketplace
Additional Details
The base pay range for this position is expected in the range below:
$103600 - $177800Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
Manager
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more