Senior Casualty Claims Associate

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing over one million units/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Master Insurance Program Insurance Experience with a specialty in Real Estate

Advocate for prompt optimal recovery on claims including payments

Manage workflow from initial intake to resolution of claim matters

Gather organize summarize index and maintain documents from various sources.

Participate and drive mediations with all stakeholders

Ensure quality and consistency in executing high level claim services

Appropriate utilization of all systems as required

Work with other business segments for coordination of claims as necessary.

Work with others as necessary to continually improve quality and innovation

Elevate complex cases or special requests as necessary

Evaluate data to assess claim programs and identity solutions to improve quality and performance

Promote collaboration and teamwork to produce comprehensive solutions

Ability to prepare comprehensive coverage analysis

Participate in strategic large client team meetings as required

Maintain direct relationships with key client including (Risk Legal Ownership and Property Management)

Be a visible sign of professionalism and direction for the practice

Review of release agreements for third party claims

Respond to due diligence request for disclosure of claims/litigated matters

Contribute to claim reporting analytics

Origami data entry and utilization

Cross line claims assistance with other lines i.e. General Liability Environmental Professional Lines & Construction.

Qualifications/Requirements:

4-year college degree required; a Business-related field is highly preferred. Additional level(s) of education are a plus.

Minimum of 7 years experience as a Casualty Claims adjuster/advocate with some prior experience working at an insurance carrier or third-party administrator preferred within the Real Estate Speciality.

Knowledge of Claim Handling & Claim processes and procedures

Knowledge of laws legal codes procedures and processes involving insurance

Analyze data and provide concise conclusions; communicate orally and in writing and display versatility in working with different personalities

Effectively communicate with senior management; evaluate information against a set of standards to verify correctness handle complaints arbitrate disputes and negotiate alternative solutions

Computer skills relevant to Microsoft Office Outlook and web-based applications

Interpersonal relationship skills with internal and external executives

Project management skills

Understand company products services global network and industry practices

Understand the process and value of basic data analytics and benchmarking

Travel may be required

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.

• Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
• Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability genetic information military or veteran status or any other characteristic protected by applicable law.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to