Senior Business Operations Analyst, Enterprise Technology Services

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale Imagine what you could do what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences. Bring passion and dedication to your job and theres no telling what you could accomplish. That same passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it!nnEnterprise Technology Services (ETS) is part of ISu0026T and delivers global-scale platforms and services that keep Apples operations secure and running. The team manages identity device security and anti-abuse platforms covering everything from manufacturing and repairs to software updates and activations. ETS also oversees supply chain manufacturing and partner integration platforms protecting data on more than 2.5 billion devices worldwide. And when Apple prepares for a global product launch ETS owns the systems that ramp factory production managing serial numbers network credentials and verified Enterprise Technology Services (ETS) Business Operations team is looking for a Business Analyst to serve as a trusted partner to the organization driving financial planning and budget oversight strengthening compliance building cross-functional partnerships and bringing an AI first mindset to how we operate.

Working as part of the Business Operations team the Business Analyst will help translate strategic priorities into disciplined financial and operational plans support budgeting and forecasting practices and continuously look for opportunities to simplify and strengthen how ETS role is for someone who enjoys working with both data and people turning operational and financial detail into clear useful insight and building strong cross-functional partnerships. nnThe ideal candidate is a driver doer and collaborator someone who is strategic proactive and highly organized with persuasive communication skills intellectual curiosity and the ability to manage multiple initiatives simultaneously.

Manage Total Cost of Ownership (TCO) for ETS initiatives and programs including managing projects and budgets cost attribution and reporting and ongoing analytical and ad-hoc reportingnPartner with leaders across ETS to build disciplined operating plans and TCO views monitor performance against plan and surface variances with clear recommendationsnProactively identify and implement opportunities to enhance operational efficiency clarity and scalability through AI-enabled tools and optimized processesnChampion operational excellence across the team continuously evolving systems and processes to support how ETS operates and performsnPartner with ISu0026T teams Finance and business units to enable aligned accountable execution

3 - 12 years of experience in program management finance operations strategic planning or business operationsnStrong financial acumen including budget management cost modeling and procurement processesnExceptional problem-solving and analytical skills with experience managing large data setsnDemonstrated ability to communicate effectively with executive leadership crafting materials that clarify priorities surface risks and enable timely decision-makingnProven track record of building cross-functional relationships and driving alignment across competing prioritiesnComfortable operating in ambiguity and navigating complex fast-moving environmentsnHands-on familiarity with enterprise data platforms such as Snowflake and data visualization tools such as Tableau

Relentless focus on detail accuracy and qualitynDemonstrated experience using AI tools (such as workflow automation AI assistants or analytics platforms) to streamline operations and enhance productivitynStrong business acumen with the ability to synthesize complex data into insights and influence leadersnSelf-starter with a proactive approach to identifying opportunities and driving solutionsnDeep curiosity unwilling to settle for easy or convenient answers and driven to get to root cause