Senior Business Analyst – Public Safety Systems

Location: Towson MD
Work Arrangement: Hybrid approximately 3 days onsite
Position Type: Contract

We are seeking an experienced Senior Business Analyst / Business Systems Analyst to support the assessment enhancement and implementation of technology solutions with a primary focus on Public Safety systems and business processes.

The initial assignment will focus on the replacement of a Jail Management System. Business requirements have already been captured and this role will be responsible for validating and refining those requirements and supporting the project through solution evaluation system design integrations testing implementation go-live and post-production support.

The ideal candidate will have strong experience translating business needs into detailed functional and non-functional requirements working with business stakeholders and technical teams coordinating with software vendors and supporting complex technology implementations.

• Validate and refine existing business requirements and translate them into detailed functional and non-functional requirements.
• Analyze business processes workflows systems and data flows to identify opportunities for improvement and automation.
• Develop detailed system documentation including functional specifications system designs test plans and test scripts.
• Partner closely with business users SMEs project managers developers technical teams and third-party vendors.
• Support solution evaluation system design prototypes integrations and implementation activities.
• Develop detailed unit system and integration testing scripts based on functional requirements.
• Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders.
• Support system integrations data flows troubleshooting and issue resolution.
• Gather and document requirements for system enhancements change requests and break/fix initiatives.
• Evaluate technology solutions and provide recommendations for improving business processes and operational efficiency.
• Consolidate and communicate information provided by subject matter experts and other stakeholders.
• Provide business and technical consultation throughout the implementation lifecycle.
• Support go-live post-production activities and ongoing system improvements.
• Develop and provide metrics related to reporting system performance and process controls.
• Participate in or conduct user training as needed.
• Identify opportunities to improve existing processes systems and technology solutions.

• Bachelors degree in Business Computer Science Information Technology or a related field.
• Minimum of 5 years of experience in business analysis systems analysis business systems analysis or a closely related discipline.
• Demonstrated experience supporting Public Safety technology implementations and post-production environments as a primary technical/business resource.
• Strong understanding of information systems planning development implementation integration and maintenance.
• Proven ability to analyze business processes and translate business needs into detailed functional and non-functional requirements.
• Experience developing system documentation functional specifications test plans and test scripts.
• Hands-on experience supporting system testing integration testing and UAT.
• Experience with system integrations data flows troubleshooting and implementation activities.
• Strong analytical problem-solving and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Strong business process analysis skills and ability to identify underlying business problems and opportunities.
• Demonstrated ability to collaborate effectively with business stakeholders SMEs technical teams vendors and project teams.
• Ability to handle sensitive and confidential information appropriately.

• 5 years of Public Safety technology/project experience.
• Experience with Jail Management Corrections Police Fire/EMS CAD/RMS criminal justice or other Public Safety systems.
• Previous experience supporting government organizations or public-sector technology initiatives.
• Experience working with third-party vendors on complex COTS software implementations.
• Experience supporting the full implementation lifecycle including requirements solution evaluation design integrations testing UAT implementation go-live and post-production support.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact for assistance.

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