Senior Assistant Community Manager (Kiku Crossing)
San Mateo, CA - USA
Job Summary
About MidPen
At MidPen we build communities that change lives. Since 1970 we have been committed to our mission: to provide safe affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic social and economic backgrounds to live in dignity harmony and mutual respect.
We develop affordable housing provide professional property management for all our communities and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nations leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22800 working families seniors and people with special needs. We take pride in delivering affordable housing solutions and we invite you to join us on a journey toward social economic and racial equity.
Property Name: Kiku Crossing
Senior Assistant Community Manager
As the Senior Assistant Community Manager you will report to the Community Manager. Youll be responsible for supporting the daily operations of the property including key areas of responsibility like fiscal management compliance facilities risk management and resident relations.
Responsibilities:
- Schedule income verification appointments process lease agreements and manage housing waitlists
- Assistwith re-certifications welfare exemption documents Management andOccupancy(MOR) and Tax Credit Allocation Committee (TCAC) reviews
- Issue notices coordinate unit vacancies andmonitorturnover forms
- Support rent collection handle security deposits and manage petty cash and bank deposits
- Conduct property inspections and report maintenance and security concerns
- Coordinate maintenance inspections and ensuretimelyprocessing of work orders
- Maintain confidential resident and property files
- Facilitate emergency preparedness communication and organize resident meetings
Qualifications:
To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education knowledge skill and/or ability.
Knowledge Skills and Abilities
- Proficient in MS Office and RealPage software for managing housing records and communications
- Strong verbal and written communication skills to interact effectively with residents and agencies
- Excellent customer service with the ability toacheivemeasurable results
- Highly organized and detail-oriented
- Able to work independently with minimal supervision in a fast-paced team-based environment
- Physically able to perform desk-based tasks occasional lifting (up to 15lbs) and property inspections
- Comfortable with occasional standing walking bending and reaching during on-site duties
- Committed to the mission and values ofMidPenServices andMidPenHousing
Education and Experience
- High School diploma or GED and one year of residential property management customer service or administrative experience or a combination of education and relevant experience
Pay Range: $25.00 - $28.13 Hourly - Pay based on applicable experience and qualifications
Bilingual in English and Spanish preferred
Benefits and Compensation (see here for full details)
- Health Insurance
- Dental Vision Life & Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare Medical and Commuter Benefits
- EAP Program
- Pet Insurance
- Paid Time Off
- Company Holidays
- Wellness Days
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
We are committed to providing an inclusive and accessible hiring process. If you needa reasonableaccommodation for any part of the application or interview process pleasenotify your recruiter. Consistent with its obligations under the law MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Required Experience:
Senior IC
About Company
MidPen Housing is a non-profit organization that develops high-quality affordable housing communities, professionally manages the properties in those communities, and provides services to residents. The three affiliated corporations are MidPen Housing Corporation, MidPen Housing Manag ... View more