Senior Animal Services Counselor
Job Location:
San Jacinto, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
For questions regarding this position please contact the Recruiter listed in the Supplemental Information section.
- ABOUT THE POSITION
The County of Riverside Department of Animal Services is seeking to fill a Senior Animal Services Counselor vacancy at the San Jacinto Valley Animal Campus.
Travel to other shelter locations depending on operational and departmental needs may be required.
This posting may be used to fill future vacancies.The Senior Animal Services Counselor will serve in a lead-level capacity providing guidance and support to ensure positive animal outcomes including adoptions enrichment and rescue placements. This position is responsible for conducting outreach to promote adoption initiatives coordinating with rescue partners and developing and maintaining collaborative relationships with animal rescue organizations to facilitate appropriate placement of animals. The role also involves participation in off-site events animal transportation and response to animal-related emergency incidents.The most competitive candidates will have experience working with staff volunteers and the public to provide education on animal laws and ordinances regulations legal rights and proper animal handling and care. Candidates will also possess experience in community outreach developing partnerships with rescues and other agencies and coordinating the intake and placement of animals. They should be able to utilize proper techniques and procedures for the safe and humane handling of animals; adhere to laws and ordinances governing the licensing and treatment of animals; demonstrate knowledge of animal behavior and common domestic breeds; and understand appropriate practices for the care and feeding of animals. Additional qualifications include knowledge of symptoms of common animal diseases experience with Chameleon software and lead-level experience.
Meet the Team!- EXAMPLES OF ESSENTIAL DUTIES
Advise public of legal rights and interpret appropriate laws regulations and policy as they relate to the intake adoption pet support for clients or transfer of animals to adoption partners; tactfully handle complaints and remedy the problem by offering services and making recommendations as necessary.
Work cooperatively with other department programs when joint action is required.
Pick up and transport sick injured or dead animals for foster families or from adoption outreach activities; plan schedule set up and assist with community events or adoption outreach activities.Conduct training sessions for program and other staff or volunteers on the proper handling evaluation intake process adoption of shelter animals and improving animal outcomes.
Prepare reports on the progress of trainees; make presentations at schools and to community groups.Complete forms and prepare reports on program activities; assist with the maintenance of equipment and vehicles used in program activities; may be assigned to any shift and required to be available on standby or on-call basis.
- MINIMUM QUALIFICATIONS
OPTION I
Experience: One year performing animal services in a public or non-profit animal welfare program.
OPTION II
Experience: Two years of paid experience in an animal services field such as a veterinary office animal grooming animal board and kennel facility or similar setting which included serving in a customer service capacity and involvement in the care of animals.
License/Certificate Possession of a valid California Drivers License is required. The selected candidate must be able to travel and drive to various shelter locations outreach sites and community event locations as needed to support departmental operations.
Physical Exposures Exposure to animals which may include animal noise excrement smells and dander.
Physical RequirementsThe responsibilities require setting up Easy-Ups tables and chairs for outreach and community addition individuals may be required to carry animals dog food crates and other supplies for events with or without reasonable accommodations.Knowledge Of Laws ordinances and regulations related to shelter animals; the characteristics and behavior care and feeding of animals; common animal diseases; the causes symptoms and required procedures for rabies; the equipment and methods used in the capture and restraint of animals.
Ability To Investigate situations gather relevant information establish facts and draw valid conclusions; work independently on special assignments; schedule assign train and review the work of other personnel engaged in animal services activities; work cooperatively with the public adoption partners and other animal agencies; read comprehend and interpret laws and regulations pertaining to animal intake and outcomes; oversee the management of difficult to place animals; function in stressful situations exercising good judgment; care for and safely handle animals so as to avoid injury to persons and animals; operate a variety of basic Information Technology office desktop appliances programs systems and applications (e.g. PCs Word Excel Access PowerPoint etc.).
- SUPPLEMENTAL INFORMATION
Application Status
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For questions regarding this recruitment:
Contact Joshua Roberts at or . Please allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference and as applicable the following documents: a copy of your marriage certificate spouses death certificate a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements please review the Veterans Preference Policy C-3 here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: Overtime Standby/On-Call and Travel Obligations
The County of Riverside offers a variety of alternative work schedules dependent upon department operations and needs. Certain assignments may involve overtime standby/on-call shifts and/or travel; however scheduling shift assignments overtime work standby/on-call duty and travel obligations are subject to management approval operational needs and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule overtime and standby/on-call expectations and travel obligations.Proof of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.
Required Experience:
Senior IC
