Senior Analyst, Business Intelligence & Insights

JOB SUMMARY:

The Sr Analyst Business Intelligence & Insights is a key member of the Pricing Experimentation and Business Intelligence team within Global Revenue Science. Reporting to the Sr Manager Business Intelligence this role develops reporting dashboards and analysis that improve visibility into pricing and revenue performance across Universal Destinations & Experiences.

The Sr Analyst transforms complex data into clear business insights by building scalable BI solutions monitoring key performance indicators identifying revenue opportunities and risks and supporting recurring and ad hoc decision needs.
This position partners with pricing strategy revenue management finance data science data engineering digital product technology and business stakeholders. Success requires strong technical skills analytical curiosity attention to detail and the ability to communicate findings clearly to both technical and non-technical audiences.

MAJOR RESPONSIBILITIES:

Business Intelligence Development and Reporting

• Design and build Power Bi dashboards scorecards and recurring reporting that support Global Pricing and Revenue Management.
• Develop efficient data models queries measures and visualizations that provide reliable and intuitive self-service insights.
• Automate manual reporting processes and improve the speed scalability and consistency of recurring deliverables.
• Document metric definitions business rules data sources and reporting processes to support adoption and long-term maintainability.

Pricing and Performance Analytics

• Analyze pricing and revenue performance including demand conversion average price product mix booking pace and other key business drivers.
• Identify performance gaps emerging trends and revenue opportunities and translate findings into clear recommendations for pricing and business partners.
• Produce recurring performance readouts and ad hoc analyses that explain what changed why it changed and the actions stakeholders should consider.
• Validate data and reconcile results across sources to ensure analyses are accurate consistent and decision-ready.

Reporting Maintenance and Optimization

• Maintain and enhance existing Power BI dashboards scorecards and recurring reports to ensure ongoing reliability usability and alignment with Global Pricing and Revenue Management needs.
• Organize and maintain a centralized reporting and dashboard repository so stakeholders can easily identify and access relevant current reporting.
• Monitor reporting usage and stakeholder needs to identify opportunities to streamline consolidate or retire outdated or underused reports and dashboards.

Stakeholder Partnership and Continuous Improvement

• Partner with pricing finance technology digital product data science data engineering and business teams to understand needs and deliver practical analytical solutions.
• Manage assigned projects and priorities independently communicate risks and dependencies and deliver high-quality work within established timelines.
• Recommend improvements to data quality reporting processes analytical standards and stakeholder self-service capabilities.
• Share analytical best practices and provide informal guidance to peers and junior team members as appropriate.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

QUALIFICATIONS:

Category Required Knowledge Skills & Abilities Technical Expertise

• Hands-on proficiency with SQL and business intelligence tools such as Power BI Tableau or Looker including dashboard development data visualization and reporting automation.
• Experience working with large datasets and cloud data platforms such as Snowflake Databricks or comparable environments; familiarity with Python is a plus.
• Working knowledge of data modeling metric design data validation documentation and quality-control practices.

Analytical and Business Acumen

• Strong analytical and critical-thinking skills with the ability to diagnose performance drivers and translate complex data into clear insights and recommendations.
• Ability to evaluate pricing and revenue performance using measures such as demand conversion average price revenue lift booking pace and product mix.

Communication and Collaboration

• Strong written verbal and visual communication skills including the ability to explain technical concepts to non-technical audiences.
• Ability to build effective cross-functional relationships clarify stakeholder needs and influence decisions through credible analysis.
• Demonstrated organization ownership and judgment when managing multiple priorities in a fast-paced environment.

Governance and Ethics

• Commitment to data accuracy responsible use of data and AI appropriate handling of confidential information and compliance with applicable data-privacy requirements.

EDUCATION:

• Bachelors degree in Business Analytics Data Science Statistics Finance Economics Computer Science Information Systems or a related field required;
• or equivalent combination of education and relevant professional experience will be considered.
• Advanced degree or relevant certification in analytics business intelligence data visualization or a related discipline is a plus.

EXPERIENCE:

• 2 years of professional experience in business intelligence analytics reporting pricing analytics revenue management financial analysis or a related analytical field.
• Demonstrated experience building and maintaining dashboards recurring reporting and self-service analytical tools for business stakeholders.
• Hands-on experience writing SQL and working with large complex datasets; experience with Snowflake Databricks or a comparable cloud data platform is preferred.
• Experience with Power BI or a comparable visualization platform is preferred.
• Experience analyzing business performance and translating results into actionable insights and recommendations.
• Strong attention to detail and a track record of producing accurate well-documented and decision-ready analysis.
• Ability to manage multiple priorities work independently and collaborate effectively across technical and business teams.
• Experience in pricing revenue management travel hospitality entertainment e-commerce or a related consumer business is a plus.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.