Senior AI Platform Engineer

Job Title: Senior AI Platform Engineer
Location: Chicago IL - Day 1Onsite
Type: Long term contract
Hands-on operational role Individual contributor Regulated enterprise environment Day-oneplatform ownership required
Role Summary
This is a hands-on operational role responsible for the day-to-day deployment administration security
integration and governance of BCBSAs Claude Enterprise and ChatGPT Enterprise tenants. This is not an
architecture or advisory position. The successful candidate will own platform operations from day one tenant
configuration user lifecycle connector governance audit log pipelines incident response and ongoing security
controls under a CISO and CIO in a regulated enterprise environment. No PHI is processed stored or permitted
in any AI platform at BCBSA.

Technology Stack
Candidate Must Operate InClaude Enterprise Primary AI platform
full tenant administrationChatGPT Enterprise Secondary AI platform
full tenant administrationOkta Identity provider
SSO enforcement & user lifecycleSCIM Automated provisioning & deprovisioning to AI platforms CyberArk PAM
API key vaulting & credential rotationSplunk Audit log ingestion monitoring & anomaly detectionMicrosoft 365 Current connector ecosystem
SharePoint Teams OutlookServiceNow Ticketing & change control for platform requestsHard Requirements
Non-NegotiableEvery item below must be demonstrated with prior hands-on experience. Familiarity exposure or architectural
knowledge is not sufficient. Candidates will be asked to walk through specific deployments in detail during theinterview process.
Claude Enterprise & ChatGPT Enterprise
hands-on tenant administration. Tenant setuporganizational policy configuration feature controls and ongoing production ownership. Must
demonstrate prior tenant-level administration
not API usage or model development.
Identity & access management for SaaS platforms
Hands-on ownership of SSO enforcement andautomated user lifecycle (provisioning deprovisioning access recertification) for a governed enterprise
SaaS platform. Experience integrating an IdP and automated provisioning directly with the platform youadministered
not consuming identity services built by another team. Okta and SCIM preferred.
Privileged access &; secrets management for SaaS platforms
Hands-on experience with API keyvaulting credential rotation and service account governance for enterprise SaaS platform integrations
and connectors. CyberArk preferred; equivalent PAM platforms acceptable.
SIEM-based audit log pipeline & monitoring for SaaS platforms
Hands-on ownership of an audit logpipeline for a governed enterprise SaaS platform
pipeline design log ingestion parsing dashboardcreation and anomaly detection tied to platform activity. Splunk preferred; equivalent SIEM platforms
acceptable.
Enterprise AI platform connector governance & operations
Administration permission scopingsecurity review change control and operational monitoring of connectors within Claude Enterprise and
ChatGPT Enterprise
including current and future integrations across any enterprise system. Theconnector ecosystem will grow and the candidate must be able to govern and operate new connectors as
they are introduced.
Enterprise AI platform security controls
Data classification enforcement acceptable use policycontrols access recertification and audit evidence maintenance at the platform level.

Preferred Qualifications
Healthcare or payer industry background
Familiarity with the regulatory and data sensitivityenvironment of a national health insurance organization and the governance expectations that come with
it.
Enterprise SaaS platform operations at scale
Prior experience owning a governed SaaS platformunder a CISO
including change control executive reporting and formal audit support.
Acceptable use policy enforcement
Hands-on experience detecting investigating and responding touser policy violations within an enterprise AI platform
not just writing the policy.
Platform usage analytics & executive reporting
Ability to produce monthly engagement metrics useradoption trends and security event summaries for CISO and CIO audiences from audit log data.

Core Operational Responsibilities
Platform administration Daily tenant management configuration control featuregovernance and policy enforcement across both AI platformsUser lifecycle Provisioning deprovisioning access recertification and rolemanagement via Okta and SCIM
Incident response First responder for platform outages connector failures SSOissues and security events
Connector operations Governance monitoring and change control for all current andfuture enterprise system connectors across both AI platforms
Security monitoring Splunk pipeline ownership anomaly detection policy violationresponse and audit log integrity
Executive reporting Monthly usage metrics engagement analytics and security event
summaries for CISO and CIO
What This Role Is Not
This is not an AI engineering ML or model development role. Candidates whose primary experience is buildingRAG pipelines fine-tuning models designing AI architectures or advising on AI strategy are NOT the right profile
even if they have incidental Claude or ChatGPT Enterprise exposure. This role requires someone whoseprimary professional identity is platform operations and security integration not AI engineering or architecture.
Reporting Structure
Reports to Senior Information Security &Technology leadership. Works closely with CISO and CIO. Operates asan individual contributor with broad platform ownership and no direct reports. Must be comfortable working ina structured governance environment with formal change control CAB approval processes and executive-levelreporting requirements.

Required Skills:

AISPLUNKSAASSHAREPOINTMLCISO