Senior Administrator, Technology Asset Supply Chain

JOB SUMMARY:

The Senior Administrator Technology Asset Supply Chain is responsible for the administration and governance of enterprise technology assets including hardware and software lifecycle management inventory management procurement activities compliance monitoring analysis and reporting. This role ensures the accuracy integrity and effective management of technology asset records while maintaining compliance with licensing contractual financial and operational requirements.

As a senior-level individual contributor this role serves as the primary escalation point for complex asset lifecycle and CMDB-related issues leads audit readiness and data quality initiatives and coordinates cross-functional technology asset activities across multiple teams. The Senior Administrator provides operational leadership through process improvement issue resolution and subject matter expertise to support the organizations technology asset management objectives.

MAJOR RESPONSIBILITIES:

• Responsible for administering enterprise hardware asset lifecycle processes including procurement coordination approved catalog standards asset acquisition assignment movement refresh activities and exception management to ensure compliance with operational financial and business requirements
• Coordinate high-volume and time-sensitive technology initiatives including large-scale deployments refresh programs inventory reconciliation efforts and cross-functional asset-related projects while ensuring alignment between Asset Management Logistics Support Procurement PMO and business partners.
• Serve as the primary escalation point for CMDB and asset data integrity issues leading reconciliation activities audit preparation inventory validation exception resolution and quality assurance reviews to ensure accurate and complete technology asset records.
• Analyze and maintain asset management reporting and lifecycle metrics including inventory trends asset age warranty status support agreements EOS/EOL milestones replacement planning and other performance indicators to support operational planning and budget forecasting.
• Manage vendor interactions related to hardware acquisition pricing lead times documentation requirements software licensing and contractual compliance while maintaining supporting evidence and documentation required for audits and compliance reviews.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.

• Expert CMDB governance skills defines and enforces record standards designs reconciliation methodologies and produces reporting that demonstrates CMDB health to leadership and auditors.
• Deep hardware/software asset lifecycle knowledge understands the full arc from purchase order through decommission and applies that knowledge to both individual records and portfolio-level planning.
• Strong vendor management capabilities; negotiates with hardware suppliers resolves escalations professionally and maintains current knowledge of product roadmaps and pricing.
• Advanced proficiency in Microsoft Excel and Power BI; produces lifecycle analysis aging reports refresh calendars and KPI inputs that serve Director-level audiences.
• Demonstrated audit readiness experience maintains evidence that can be surfaced at any time not just before a formal review.
• Strong ITIL foundation; applies best-practice thinking to CMDB governance lifecycle management and process improvement.
• Effective mentoring and coaching skills; elevates team performance through knowledge sharing and constructive feedback.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION:

• Bachelors degree in Information Technology Business or related field (or equivalent experience).
• Military equivalent in service and training/classes considered.

EXPERIENCE:

• 3 years in hardware/software asset management CMDB administration or IT asset lifecycle operations.
• Demonstrated ability to own complex workflows lead audit cycles and coordinate cross-functionally.
• Experience as an informal lead or CMDB SME preferred.

ADDITIONAL INFORMATION:

• Works with internal business clients and external vendors.
• Ability to read analyze and interpret business periodicals professional journals technical manuals and procedures or governmental regulations.
• Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Ability to compute rate ratio and percent and to draw graphs and interpret spreadsheets.
• Ability to define problems collect data establish facts and draw valid conclusions.
• Work independently with minimal supervision.

Your talent skills and experience will be rewarded with a competitive compensation package.

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