Senior Administrator, Financial Systems

HollandAmerica Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel inviting guests to savor the journey.

The Senior Administrator Financial Systems operates as a Finance Systems professional within the Financial Systems organization providing reliable end-user support and subject matter expertise for Oracle ERP (EBS R12) OBIEE MarkView and related finance applications. The role owns assigned system support controls documentation and enhancement activities with a high degree of accuracy discipline and accountability partnering with Finance IT and business stakeholders to gather requirements troubleshoot functional and technical issues maintain system hierarchies configurations and properties support reporting needs and recommend practical solutions. Serving as the primary liaison between Finance and Technology teams the role advocates for system enhancements and coordinates integration efforts to ensure issues are resolved quickly and effectively. It also supports internal and external audit readiness by executing IT and finance controls access reviews approval limit reviews provisioning activities UAT and control evidence validation completely and on time. The ideal candidate combines strong technical expertise with a deep understanding of financial processes and operational challenges and will drive continuous improvement enhance system reliability and empower finance users through training documentation and proactive system stewardship.

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Responsibilities:

System Maintenance and Support

• Provide reliable end-user support for Oracle ERP (EBS R12) OBIEE MarkView and related finance applications.

• Serve as SME for designated finance processes and system features; collect business requirements and recommend solutions.

• Troubleshoot functional and technical issues and ensure timely resolution ticket follow-up and proper documentation.

• Maintain system hierarchies configurations and properties accurately.

• Build and maintain reports or support reporting enhancements as assigned.

System Enhancement and Development

• Participate in and support assigned system enhancements implementation projects and project team reviews across Oracle ERP (EBS R12) OBIEE MarkView and related finance applications.

• Collaborate with cross-functional Finance IT and business stakeholders to gather requirements support design discussions and translate business needs into finance systems solutions.

• Design configure test and deploy assigned modifications and enhancements in adherence with best practices and change management procedures.

• Support system integration projects including data migration interface development and software upgrades to ensure seamless integration with other enterprise systems.

• Own or support UAT planning readiness coordination with business users test execution issue tracking follow-up and closure.

• Treat UAT as a required control point for system changes ensuring control evidence and approvals are completed before deployment.

Process Improvement and Optimization

• Analyze existing finance processes and identify opportunities to improve accuracy controls efficiency and system alignment.

• Collaborate with Finance IT and stakeholders in support of applications projects and operational goals.

• Communicate status risks delays and dependencies in a timely and solution-oriented manner.

• Prioritize high-risk and high-impact deliverables especially compliance and audit-related work.

Training and Documentation

• Maintain current complete and accurate documentation for system processes configurations access management and provisioning procedures control execution validation steps and user procedures.

• Ensure documentation meets governance audit and operational standards.

• Communicate with and lead training for small to medium groups of finance end users.

Compliance and Security

• Ensure compliance with regulatory requirements industry standards and internal policies related to financial systems and data management.

• Execute assigned IT and finance-related controls accurately completely and on time.

• Perform access reviews approval limit reviews and provisioning activities with strict attention to detail.

• Validate control evidence before submission and maintain audit-ready support.

• Support internal and external audits by responding promptly and accurately to requests.

• Escalate exceptions control gaps risks or remediation delays early and constructively.

Knowledge & Skills:

• Scope: The Senior Administrator Financial Systems supports and helps govern financial applications used by Finance including Oracle ERP (EBS R12) OBIEE MarkView and related tools. The role spans end-user support SME ownership for assigned finance processes and system features maintenance of system hierarchies configurations and properties reporting support controls execution documentation UAT and participation in enhancements. The scope requires accuracy and accountability because work affects financial data access audit readiness and compliance obligations.

• Problem solving: This role requires analytical and functional/technical problem-solving to diagnose ERP and related application issues resolve tickets evaluate process needs and recommend solutions that align business requirements with system capabilities. The role identifies control gaps non-optimal processes risks exceptions and inefficiencies; raises them early; and supports timely remediation with appropriate documentation.

• Impact: The role supports the reliability accuracy security and audit readiness of financial systems and related data. Effective execution reduces rework and control exceptions improves user support and issue resolution strengthens compliance evidence and helps Finance teams operate with consistent processes and trusted system information.

• Leadership: The role demonstrates leadership through ownership of assigned support controls documentation UAT and enhancement responsibilities from start to finish. It serves as an SME for designated processes/features collaborates with Finance IT and business stakeholders provides user training and guidance communicates proactively and speaks up when risks or control gaps are identified.

Qualifications:

• Bachelors Degree in Accounting Information Technology or related field; advanced degree preferred.

• 5-7 years of experience with ERP Financials; experience with Oracle EBS R12 preferred.

• Certification in Oracle technologies or related ERP/finance systems is a plus.

• Communicate with and lead training for small to medium sized groups of end-users.

• Perform scheduled system updates.

• Participate in project team reviews necessary to develop project plans business requirements design and development of deliverables.

• Maintain system hierarchies and properties.

• Collaborate with others in support of applications projects and goals.

• Collaborate with IT support when necessary.

• Demonstrate sufficient knowledge of business processes.

• Engage in system projects.

• Gather end-user requirements for reporting and other enhancements.

• Build and maintain reports.

• Document system design and processes.

Essential Experience Required:

• Strong understanding of ERP Finance modules and functionalities (AP AR FA GL & PO)

• Hands-on experience in configuring and customizing ERP systems to meet business requirements.

• Ability to grasp and analyze business processes within the Organization and align them with the system capabilities

• Proficiency in diagnosing and resolving technical and functional problems related to ERP

• Experience in SQL OBIEE Oracle APEX and Power BI is a plus.

• Strong Analytical Quantitative Presentation Skills.

• Excellent communication skills to interact with business users IT teams and stakeholders effectively.

• Skilled in technical documentation of systems and experience in development of detailed test and validation plans.

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as in-office. As an in-office role it requires employees to work from a designated Carnival office in Seattle Washington Monday through Thursday each week.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• BaseSalary Range: $107000 to $145400The range is applicable for the labor market where the role is intended to be salary isdirectly relatedto eachcandidatesqualifications and experience uniquely.

Our CultureStronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: Americais an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable lawsregulationsand ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable you have a disability and requireassistancein this application process please contact

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