Senior Administrative Assistant, Mass General Brigham AI Center
Boston, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This is a rare chance to sit at the center of one of the most ambitious efforts in healthcare today: building a world-class institutional platform for artificial intelligence in medicine. The MGB AI Center brings together leading clinicians scientists engineers and operational leaders across Mass General Brigham and Harvard to shape the future of biomedical research and patient care.Were looking for an exceptional Senior Administrative Assistant to be the right hand to our Director and executive team. This is not a behind-the-scenes administrative job. Its a high-visibility high-trust operational role for someone who thrives at the intersection of strategy relationships and flawless execution and who wants their work to matter.
If you are the kind of person who anticipates the need before its spoken brings calm to chaos and takes genuine pride in making a complex organization run beautifully wed love to meet you.
Youll be a trusted partner to leadership protecting their time sharpening their focus and ensuring the Center operates at the highest level. Your work will touch nearly every part of the Centers mission.
Essential Functions:
-Manage the Directors time and calendar. Own and orchestrate a complex fast-moving calendar spanning internal meetings external partnerships leadership sessions board-style meetings donor engagements and high-stakes institutional commitments. Youll prioritize effectively resolve conflicts before they surface and ensure leadership walks into every meeting fully prepared with briefings agendas and materials in hand.
-Understand and support the Centers growth. Develop a deep understanding of the Centers organizational architecture and operating model so you can support leadership with insight not just logistics. Youll play a meaningful role in faculty recruitment and hiring coordinating candidate visits interviews and follow-through and youll help drive staffing onboarding and organizational planning as the Center scales.
-Connect the Center to the broader institution. Serve as a key liaison between the Center and the wider Mass General Brigham hospital system as well as Harvard and university operations coordinating seamlessly across departments administrative offices and institutional functions.
-Make travel and external engagements effortless. Arrange domestic and international travel end to end including flights hotels itineraries conference logistics and reimbursements. Manage invitations for lectures panels advisory boards and government briefings handling bios headshots talk titles and every detail so leadership can focus on showing up at their best.
-Coordinate VIP visits and guest experiences. Plan and execute site visits for visitors collaborators donors industry partners and academic leaders. From agendas and access to catering AV and the details that make guests feel welcome youll be the front-line ambassador who ensures every visit is seamless and professional.
-Keep the engine running. Provide operational backbone to the executive team coordinating leadership meetings retreats and strategic planning sessions. Build the systems and workflows that let a rapidly growing Center operate with clarity and momentum.
-Build and steward key relationships. Manage relationships with external collaborators industry and philanthropic partners academic institutions and government stakeholders. Draft polished correspondence and prepare leadership for high-stakes conversations with sharp briefing notes and timely follow-up.
-Protect what matters. Handle highly sensitive information with discretion including strategic plans personnel matters financial details research partnerships and IP discussions while ensuring full compliance with MGB policies on travel procurement confidentiality and institutional approvals.
-Own special projects. Take the lead on center launches events executive briefings donor materials and strategic initiatives carrying projects from first idea to flawless finish.
Qualifications
- 5 years supporting senior executives faculty leaders physicians research leaders or C-suite stakeholders
- High School Diploma required (Bachelors degree highly preferred)
Preferred
- Prior experience working within Mass General Brigham will be considered a strong plus
- Prior familiarity with AI workflows is considered a plus though not required
- Experience in an academic medical center hospital system university research institute startup or technology organization
- Familiarity with AI healthcare biomedical research or academic medicine
- A track record coordinating VIP visits advisory boards conferences or executive-level external engagements
- Comfort working alongside senior faculty physicians scientists entrepreneurs philanthropists or government stakeholders
Knowledge Skills and Abilities
- Exceptional organizational calendar management written communication and interpersonal skills
- Outstanding judgement discretion and grace under pressure
- A talent for juggling competing priorities without dropping a detail
- Proficiency with Microsoft Office Google Workspace Zoom/Teams and travel and expense systems
Who You Are
Youre calm under pressure deeply reliable and remarkably polished. You see around corners anticipating problems before they arise and solving them quietly. You move fast without sacrificing accuracy navigate sensitive relationships with ease and bring order to complexity. Above all you understand that this role isnt just administrative its central to helping a mission-driven leadership team change whats possible in medicine.
Why Join Us
At the MGB AI Center your work will help shape the future of healthcare innovation. Youll operate at the heart of a major AI and healthcare initiative alongside some of the most accomplished minds in medicine and technology with a front-row seat to work that genuinely improves lives.
Additional Job Details (if applicable)
Working Conditions
- This role is 100% onsite at 60 Fernwood Road in Boston MA which requires flexibility to support occasional early morning evening or urgent scheduling needs
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.22 - $31.71/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.