Senior Account Compliance Program Manager KYC

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our Know Your Customer Anti-Money Laundering (KYC AML) and customer experience initiatives while maintaining an optimal SX as we grow.

The Senior Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organizations KYC AML and regulatory compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products services markets and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance risk operations and technology teams to ensure the program keeps pace with evolving business needs and regulatory requirements.

Key job responsibilities
Develop and execute a comprehensive strategy to extend the organizations AML and non-AML regulatory compliance framework in alignment with business objectives and regulatory expectations
Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives (including product and region expansions) and develop appropriate AML/non-AML regulatory mitigations
Own the design and implementation of enhancements to AML/non-AML customer due diligence reporting capabilities and overall SX
Oversee the development and deployment of new AML-related technologies tools and data sources
Establish AML/non-AML regulatory policies procedures and training programs to support the expansion of the compliance framework
Manage AML/non-AML regulatory projects including resource planning budgeting and stakeholder communication
Provide strategic guidance and subject matter expertise to cross-functional teams on AML and other compliance matters
Report on the performance initiatives and ongoing enhancements of the Account Compliance program to senior management and the board of directors

About the team
Amazons Account Compliance Program team operates within Selling Partner Services as a First Line of Defense (1LOD) function ensuring Amazon meets its KYC AML and regulatory compliance obligations across the Americas marketplace. We design and improve scalable compliance controls governing seller onboarding and account integrity balancing regulatory defensibility with seller experience. Our team partners cross-functionally with Legal Product Tech and Operations to translate evolving requirements into automated data-driven solutions. Were collaborative distributed across the US and guided by a bias for action and continuous improvement.

- Bachelors degree or equivalent
- 6 years of compliance audit or risk management experience
- Experience developing and implementing of standards policies and programs or equivalent
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Knowledge of Anti-Money Laundering (AML) laws and regulations including the Bank Secrecy Act (BSA) and OFAC regulations
- Experience leading large-scale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion
- 6 years of progressive experience in AML compliance financial crimes prevention or a related field

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Masters degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ PHOENIX - 121200.00 - 163900.00 USD annually
USA AZ Phoenix - 121200.00 - 163900.00 USD annually
USA AZ Tempe - 121200.00 - 163900.00 USD annually
USA WA SEATTLE - 121200.00 - 163900.00 USD annually
USA WA Seattle - 121200.00 - 163900.00 USD annually