Security Supervisor
New Orleans, LA - USA
Job Summary
- Supervise and support Security Officers during assigned shifts to ensure effective daily security operations
- Conduct regular patrols of guest areas public spaces back-of-house areas parking facilities and hotel perimeter
- Respond promptly and professionally to emergencies disturbances accidents medical incidents and security concerns
- Assist with investigations involving safety incidents guest concerns policy violations or suspicious activity
- Prepare and review incident reports daily activity logs and required documentation for accuracy and completeness
- Monitor surveillance systems fire/life safety systems access control systems and alarm systems as assigned
- Assist with coordinating emergency response procedures and evacuation protocols
- Support hotel leadership during emergency situations and operational incidents
- Provide guidance coaching and training support to Security Officers and team members
- Ensure compliance with hotel policies departmental procedures and applicable laws and regulations
- Promote positive guest and employee interactions while maintaining a professional security presence
- Assist with scheduling shift coverage and departmental communication as assigned
- Support VIP arrivals special events and high-profile guest activities as needed
- Maintain confidentiality and professionalism when handling sensitive situations and information
- Participate in departmental meetings training programs and safety drills
Qualifications :
- Previous security law enforcement military hospitality security or related experience required
- Previous supervisory or leadership experience preferred
- Luxury hotel or hospitality experience preferred
- Strong leadership communication and interpersonal skills
- Ability to remain calm professional and solution-oriented during stressful or emergency situations
- Strong observation decision-making and conflict-resolution abilities
- Ability to prepare accurate reports and documentation
- Basic computer proficiency and familiarity with security systems preferred
- Professional appearance and demeanor required
- Ability to work flexible schedules including evenings overnight shifts weekends and holidays as operationally required
- High school diploma or equivalent required; additional education or certifications preferred
- Must be legally authorized to work in the United States
- Must meet all applicable Louisiana licensing or certification requirements for security personnel if required for the position
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more