Security Supervisor (Day Shift)

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18000 associates across the United States Caribbean and Europe. Our platform includes Benchmark Resorts & Hotels a collection of distinctive independent properties; Axiom Hospitality our European hotel management company; and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate offices in Boston The Woodlands Texas and London Pyramid combines global scale with a hands-on approach focused on exceptional service operational excellence and long-term partnerships.

At Pyramid our people are at the heart of everything we do. We are committed to creating an environment where associates are respected supported and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders take on meaningful stretch assignments and gain exposure to a diverse portfolio of properties brands and markets. Whether you are beginning your hospitality career or bringing years of experience youll find opportunities to learn develop and make an impact.

Our commitment to associates guests owners and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today The Boston Globe and The Houston Chronicle to earning top travel accolades from Travel Leisure Condé Nast Traveler Forbes Travel Guide and U.S. News & World Report these recognitions reflect the culture service excellence and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

We are looking for a highly engaging safety and customer focused individual to join our team as Security Supervisor. The successful candidate for this role is engaging highly detailed and is open to learning and leading by example responds in a professional and courteous manner to guests and team as well as being there to support the team both personally and professionally.

The Security Supervisor leads a team that is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections figuring out what it takes and stepping it up to win the day is what you do and you love it we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

Your Role:

• Carry out the safety policies and procedures of the property and Benchmark while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Recruiter hire and train Security team to uphold the highest standards of safety
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid or seek aid for individuals who are in danger of physical harm or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

What are we looking for

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred
• Someone with at least one year customer service experience preferred
• Someone with 2 years Security or Police (military or civilian) experience preferably with exposure to the hotel environment
• Someone with 2 years of college in a safety security or hospitality related discipline
• Guard Card required.
• Someone with First Aid/CPR certification prefer instructor rating
• Someone with high quality written and oral communication skills

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.