Security Service Technician
Phoenix, AZ - USA
Job Summary
We are hiring an experienced Low Voltage Service Technician to service maintain and repair commercial security systems. This is a service-focused role for a seasoned tech who can walk into a site diagnose the problem and get the system back online. You will work independently and with a team on access control CCTV intrusion and IP network infrastructure. A current Arizona Alarm Agent License is required.
Key Responsibilities
- Service maintain and repair access control video surveillance (CCTV) and intrusion detection systems in commercial and industrial facilities
- Troubleshoot and resolve system issues quickly to minimize downtime for customers
- Perform scheduled inspections and preventive maintenance on low voltage and security systems
- Support IP network infrastructure servers and networked security devices
- Assist with installations and system upgrades as needed
- Read and interpret blueprints riser diagrams and system drawings
- Document all service calls repairs and maintenance in the company system
- Communicate with customers contractors and project teams to keep work on track
- Provide technical support and basic system training to customers and team members
- Follow all jobsite safety standards and company procedures
Required Qualifications
- 710 years of hands-on experience servicing commercial access control systems
- Strong experience with intrusion detection and video surveillance systems
- Current Arizona Alarm Agent License
- Working knowledge of IP networking servers and networked security devices
- Fire alarm experience is a plus
- Experience with platforms such as Lenel CCURE 9000 Genetec Avigilon Axis or Bosch is a plus
- Ability to read and interpret blueprints and system drawings
- Strong troubleshooting and problem-solving skills
- Clear written and verbal communication with customers and team members
- Able to lift up to 40 lbs and work on ladders aerial lifts at heights and in confined spaces
- Able to travel as needed including overnight stays
- Comfortable working in varying weather and jobsite conditions
Benefits and Compensation
- Pay: $35$45/hr based on experience
- 100% company-paid employee medical dental and vision coverage
- Family coverage available
- 401(k) with up to 4% company match
- Pet insurance
- Company-paid certifications and license renewals
- Generous paid time off
Why Work With Us
- Steady service work with an established commercial security integrator
- Training and professional development to keep your skills current
- Real opportunities for advancement into lead or senior roles
- Family-first culture with company events where families are welcome
- A team that supports its techs and invests in their success